VeriFone Vx520

Verifone Vx520 EMV/Contactless Credit Card Terminal User Manual

Model: Vx520

1. Киришүү

The Verifone Vx520 is a robust, countertop payment terminal designed for secure and efficient transaction processing. It supports EMV chip cards, magnetic stripe cards, and contactless (NFC) payments, providing a versatile solution for various business environments. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Vx520 terminal.

2. Коопсуздук маалыматы

  • Use only the power supply provided with the terminal. Using an incorrect power supply may damage the device and void the warranty.
  • Терминалды өтө жогорку температурага, нымдуулукка же түз күн нуруна дуушар кылбаңыз.
  • Avoid dropping the terminal or subjecting it to severe impact.
  • Do not attempt to open or service the terminal yourself. Refer all servicing to qualified personnel.
  • Ensure proper ventilation around the terminal to prevent overheating.

3. Пакеттин мазмуну

Пакетиңизде төмөнкү заттар бар экенин текшериңиз:

  • Verifone Vx520 Terminal
  • Электр кабели

4. Terminal Overview

The Verifone Vx520 features a clear display, an intuitive keypad, and multiple card reading options for efficient transaction processing.

Verifone Vx520 EMV/Contactless Credit Card Terminal front view

4.1-сүрөт: Фронт view of the Verifone Vx520 terminal, showing the display, keypad, and card reader slots. This image illustrates the primary user interface and card interaction points.

Негизги компоненттер:

  • Дисплей: High-contrast screen for transaction details and menu navigation.
  • Баскычтоп: Alphanumeric keys for data entry and function keys for menu selection.
  • Магниттик тилке окугуч: Located on the side for swiping traditional credit/debit cards.
  • EMV Chip Card Reader: Slot at the bottom for inserting chip-enabled cards.
  • Contactless (NFC) Reader: Integrated into the top of the terminal for tap-to-pay transactions.
  • Принтер: Integrated thermal printer for receipts.
  • Байланыш порттору: Located at the rear for power, Ethernet, and other peripheral connections.

5. Орнотуу

5.1 Кубатты туташтыруу

  1. Connect the power cord to the power port on the back of the Vx520 terminal.
  2. Электр шнурунун экинчи учун стандарттуу электр розеткасына сайыңыз.

5.2 Тармакка туташуу (кошумча)

Depending on your service provider and setup, you may need to connect the terminal to a network.

  • Ethernet: Connect an Ethernet cable from your network router/switch to the Ethernet port on the back of the terminal.
  • Диал-ап: Connect a telephone line to the TELCO port on the back of the terminal.

5.3 Loading Paper Roll

  1. Gently lift the printer cover release latch, typically located at the top rear of the terminal, and open the printer cover.
  2. Insert a new thermal paper roll into the compartment, ensuring the paper feeds from the bottom of the roll and the leading edge extends out of the top of the printer.
  3. Принтердин капкагын ордуна чыкылдаган үн чыкканча бекем жабыңыз.
  4. Tear off any excess paper.

6. Иштөө нускамалары

6.1 Күйгүзүү/өчүрүү

  • Күйгүзүү: Жашыл баскычты басыңыз ENTER key. The terminal will perform a self-test and display the idle screen.
  • Өчүрүү: Кызылды басып, кармап туруңуз ЖОК КЫЛУУ key until the terminal powers down.

6.2 Processing Transactions

Follow the prompts on the terminal display for each transaction type.

  • EMV чип картасы: Insert the chip card into the EMV slot at the bottom of the terminal with the chip facing up. Leave the card in place until prompted to remove it.
  • Магниттик тилкелүү карта: Swipe the card through the magnetic stripe reader on the side of the terminal with the magnetic stripe facing the terminal.
  • Contactless (NFC) Transaction: Hold the contactless card or device firmly and flat against the contactless symbol on the terminal's display until the transaction is approved.

6.3 Квитанцияларды басып чыгаруу

The terminal will automatically print a merchant copy of the receipt upon transaction completion. It may then prompt you to print a customer copy. Use the integrated cutter or tear bar to separate the receipt.

6.4 Basic Menu Navigation

Use the function keys (F1-F4), arrow keys, and the green ENTER жана кызыл ЖОК КЫЛУУ keys to navigate through menus and confirm or cancel selections.

7. Техникалык тейлөө

7.1 Терминалды тазалоо

  • Тазалоодон мурун электр шнурын ажыратыңыз.
  • жумшак, бир аз колдонуу damp, lint-free cloth to wipe the exterior of the terminal.
  • Абразивдүү тазалагычтарды, эриткичтерди же аэрозолдук спрейлерди колдонбоңуз.
  • For card reader slots, use a specialized card reader cleaning card if available.

7.2 Кагаз түрмөгүн алмаштыруу

Refer to Section 5.3 for detailed instructions on loading a new paper roll.

7.3 Микропрограмма жаңыртуулары

Firmware updates are typically managed by your payment processor or service provider. Do not attempt to update the firmware without their guidance.

8. Кыйынчылыктарды

This section addresses common issues you might encounter with your Vx520 terminal.

КөйгөйМүмкүн себепЧечим
Терминал күйбөй жататЭлектр зымы ажыратылган; Электр розеткасынын маселесиCheck power cord connection to terminal and outlet; Try a different outlet.
Card read error (magnetic stripe)Card swiped incorrectly; Damaged card; Dirty readerRe-swipe the card smoothly and consistently; Try a different card; Clean the magnetic stripe reader.
Chip card not readingCard inserted incorrectly; Damaged chip; Dirty readerEnsure card is fully inserted with chip facing up; Try a different card; Clean the EMV chip reader.
Принтер басып чыгарылбай жататNo paper; Paper jammed; Printer cover not closed properlyLoad new paper roll (Section 5.3); Clear any paper jams; Ensure printer cover is securely closed.
Байланыш катасыNetwork cable disconnected; Network issueCheck Ethernet or telephone line connection; Contact your network administrator or service provider.

9. Техникалык шарттар

Technical specifications for the Verifone Vx520 terminal:

  • Модель аты: Vx520
  • Модельдер сериясы: Vx
  • Өндүрүүчү: Verifone
  • Элемент Салмагы: 2.07 фунт
  • Пакеттин өлчөмдөрү: 10.55 x 7.56 x 3.31 дюйм
  • Эстутум сактоо сыйымдуулугу: 64 MB
  • Процессордун саны: 1
  • Байланыш технологиясы: NFC
  • Аппараттык интерфейс: PCI
  • Башкаруу ыкмасы: тийүү
  • Басып чыгаруу технологиясы: Термикалык
  • Принтердин чыгышы: Монохромдуу
  • Принтердин сыясынын түрү: Жылуулук берүү
  • Киргизүү барагынын максималдуу сыйымдуулугу: 50
  • Колдоого алынган медиа өлчөмдөрү: A4
  • Максималдуу медиа өлчөмү: A4
  • Барактын өлчөмү: 21.59 сантиметр
  • Кара жана ак басып чыгаруунун максималдуу чечилиши: 240 dpi
  • Басма маалымат каражаттары: Энбелгилер
  • Additional Printer functions: Басып чыгаруу гана
  • Эки тараптуу басып чыгаруу: Жок
  • Дуплекс: симплекс
  • Өзгөчө өзгөчөлүгү: Магниттик
  • Түсү: Silver
  • Продукт үчүн атайын колдонуу: Бизнес
  • Батареялар: 1 литий-иондук батарейкалар талап кылынат.
  • UPC: 669909984073
  • GTIN: 669909984073

10. Кепилдик жана колдоо

The Verifone Vx520 terminal comes with a чектелген кепилдик. For specific details regarding warranty coverage, duration, and terms, please refer to the warranty documentation provided at the time of purchase or contact your reseller.

For technical support, service, or further assistance, please contact your payment processor or the authorized Verifone reseller from whom you purchased the device. You may also visit the official Verifone website for general product information and support resources: www.verifone.com

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