Redkey R11

Redkey R11 Robot Vacuum and Mop User Manual

Модели: R11

1. Киришүү

Thank you for choosing the Redkey R11 Robot Vacuum and Mop. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your device. Please read it thoroughly before first use and keep it for future reference.

The Redkey R11 is an advanced cleaning robot designed to simplify your home cleaning routine. It features powerful 20,000 Pa suction, 3-in-1 sweeping, vacuuming, and mopping capabilities, precise LiDAR navigation, and a convenient auto-empty station. Its intelligent design ensures thorough cleaning while maintaining quiet operation.

Redkey R11 Robot Vacuum and Mop with auto-empty station and accessories

Image 1.1: Redkey R11 Robot Vacuum and Mop with its auto-empty station and included accessories, showcasing its comprehensive cleaning system.

2. Пакеттин мазмуну

Before setting up your Redkey R11, please verify that all components are present in the package:

Diagram showing all components included in the Redkey R11 package

Image 2.1: Visual representation of all items included in the Redkey R11 product package.

3. Орнотуу колдонмосу

3.1 Заряддоо станциясын жайгаштыруу

Place the auto-empty station against a wall in an open area, ensuring there are no obstacles within 1 meter (3 feet) to the front and 0.5 meters (1.5 feet) to the sides. Connect the power adapter to the station and plug it into a power outlet. Ensure the station is on a hard, flat surface.

3.2 Алгачкы заряддоо

Place the Redkey R11 robot onto the charging station. Ensure the charging contacts on the robot align with those on the station. The robot will begin charging automatically. For first-time use, fully charge the robot before operation, which may take several hours.

3.3 Колдонмого туташуу жана Wi-Fi орнотуу

  1. Download the "Redkey Smart" app from your smartphone's app store (iOS or Android).
  2. Колдонмону ачып, каттоо эсебин түзүңүз.
  3. Follow the in-app instructions to add your Redkey R11 device. Ensure your smartphone is connected to a 2.4 GHz Wi-Fi network, as the robot only supports this frequency.
  4. Колдонмо сизге роботту үйүңүздөгү Wi-Fi тармагына туташтыруу боюнча көрсөтмө берет.

4. Иштөө нускамалары

4.1 Cleaning Modes (3-in-1 Functionality)

The Redkey R11 offers versatile cleaning options:

Redkey R11 demonstrating vacuum only, mop only, and vacuum and mop modes

Image 4.1: The Redkey R11 can operate in vacuum-only, mop-only, or combined vacuum and mop modes, adapting to different cleaning needs.

4.2 Suction Power and Water Flow Adjustment

You can customize the cleaning intensity via the app:

Redkey R11 with 20,000 Pa suction power, showing high-performance motor and long-lasting battery

Image 4.2: The Redkey R11 features a powerful 20,000 Pa suction, driven by a high-performance motor and a 3200 mAh long-lasting battery.

4.3 LiDAR Navigation and Mapping

The Redkey R11 utilizes 360° LiDAR navigation to create precise maps of your home. This intelligent system ensures efficient cleaning paths, avoiding missed spots or repeated areas. The app provides real-time map updates and supports multi-level mapping for homes with multiple floors.

Redkey R11 demonstrating LiDAR navigation and mapping features

Image 4.3: The robot uses 360° LiDAR navigation for fast and accurate mapping, providing real-time updates and supporting multi-level floor plans.

4.4 Колдонмону башкаруу жана ыңгайлаштыруу

The Redkey Smart app provides comprehensive control over your robot:

Redkey R11 app interface showing customizable cleaning schedules for different rooms

Image 4.4: The app allows for easy customization of cleaning tasks, including scheduling and adjusting settings per room.

Redkey R11 avoiding virtual barriers and no-go zones

Image 4.5: Users can set virtual barriers and no-go zones via the app for intelligent and secure cleaning management.

4.5 Үн менен башкаруу

The Redkey R11 is compatible with Amazon Alexa and Google Home. Once connected, you can start, stop, or pause cleaning using simple voice commands.

Redkey R11 being controlled by voice command via a smart speaker

Image 4.6: Control your Redkey R11 conveniently using voice commands through Amazon Alexa or Google Home.

4.6 Obstacle Avoidance and Edge Cleaning

Equipped with anti-drop, anti-collision, and anti-entanglement sensors, the Redkey R11 ensures safe operation. It can overcome obstacles up to 20mm (15mm with the mop support attached). The extended mechanical side brush ensures thorough cleaning along edges and in corners, covering up to 99% of these areas.

Redkey R11 cleaning along an edge with its extended side brush

Image 4.7: The professional extended side brush effectively cleans edges and corners, ensuring comprehensive coverage.

5. Техникалык тейлөө

5.1 Авто-бош станция

The 4L dust bag in the auto-empty station can hold dirt for up to 90 days, significantly reducing the frequency of manual emptying. Replace the dust bag when the app indicates it is full or when you notice reduced suction performance.

Redkey R11 auto-empty station with a 4L dust bag

Image 5.1: The auto-empty station with a 4L dust bag allows for up to 90 days of hands-free dust disposal.

5.2 Таштанды челек жана суу куюлган бак

Regularly empty and clean the 2-in-1 dustbin and water tank. Rinse the water tank and allow it to air dry completely before reinserting. For optimal mopping, ensure the mopping cloth is clean.

5.3 Щеткалар жана чыпкалар

6. Кыйынчылыктарды

If you encounter issues with your Redkey R11, refer to the following common problems and solutions:

КөйгөйМүмкүн себепЧечим
Робот башталбайт же жооп бербейт.Батареянын аздыгы; Электр өчүрүү; Робот тыгылып калды.роботту заряддоо; кубат которгучу ON экенин текшериңиз; Бардык тоскоолдуктарды тазалаңыз.
Робот бат-баттан тыгылып калат.Obstacles (cables, small objects); High thresholds; Sensors dirty.Clear the cleaning area; Use virtual walls in the app; Clean sensors.
Начар соргуч аткаруу.таштанды челек толгон; Фильтр тыгылып калган; Негизги щетка чаташып калган.бош таштанды челек; Чыпканы тазалоо/алмаштыруу; Таза негизги щетка.
Чыпкалоо натыйжасыз же сызыктарды калтырат.Water tank empty; Mopping cloth dirty; Incorrect water flow setting.Fill water tank; Clean/replace mopping cloth; Adjust water flow in app.
Колдонмого туташуу маселелери.Incorrect Wi-Fi (not 2.4 GHz); Weak signal; Robot offline.Ensure 2.4 GHz Wi-Fi; Move robot closer to router; Restart robot and app.
Auto-empty station not working.Dust bag full; Suction port blocked; Station not powered.Replace dust bag; Clear blockages; Check power connection.

If the problem persists, please contact Redkey customer support.

7. Техникалык шарттар

ӨзгөчөлүкДеталь
БрендRedkey
МоделR11
ТүсАк
Продукциянын өлчөмдөрү32 x 32 x 10 см
Элемент Салмагы7.35 кг
Dust Bag Capacity (Auto-Empty Station)4 литр
Соруу күчү20,000 Па чейин
Батарея сыйымдуулугу3200 мАч
Ызы-чуу деңгээли55 дБ
Навигация түрүLiDAR
Тоскоолдуктарга чыгуу жөндөмүUp to 20 mm (15 mm with mop support)
ӨзгөчөлүктөрAnti-collision, Simultaneous vacuuming and mopping, Low noise, Virtual boundaries, Easy-to-empty dirt container, Removable container
БайланышWi-Fi 2.4 GHz, Amazon Alexa, Google Home

8. Кепилдик жана колдоо

Redkey provides the following support for your R11 Robot Vacuum and Mop:

For technical assistance, warranty claims, or any other inquiries, please contact Redkey customer support through the official website or the Redkey Smart app.

Redkey customer service details: 2 years free warranty, 24H online services, 100% satisfaction

Image 8.1: Redkey's commitment to quality after-sales service, including warranty and support.