1. Киришүү
Thank you for choosing the Redkey R11 Robot Vacuum and Mop. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your device. Please read it thoroughly before first use and keep it for future reference.
The Redkey R11 is an advanced cleaning robot designed to simplify your home cleaning routine. It features powerful 20,000 Pa suction, 3-in-1 sweeping, vacuuming, and mopping capabilities, precise LiDAR navigation, and a convenient auto-empty station. Its intelligent design ensures thorough cleaning while maintaining quiet operation.

Image 1.1: Redkey R11 Robot Vacuum and Mop with its auto-empty station and included accessories, showcasing its comprehensive cleaning system.
2. Пакеттин мазмуну
Before setting up your Redkey R11, please verify that all components are present in the package:
- Main Unit (Robot Vacuum)
- Авто-Бош станция
- 2-бирде таштанды челек жана суу багы
- 2 Mopping Cloths
- 2 High-Efficiency Filters
- 2 Anti-Tangle Side Brushes
- 2 Dust Bags for Auto-Empty Station
- 2 тазалоо щеткасы
- User Manual

Image 2.1: Visual representation of all items included in the Redkey R11 product package.
3. Орнотуу колдонмосу
3.1 Заряддоо станциясын жайгаштыруу
Place the auto-empty station against a wall in an open area, ensuring there are no obstacles within 1 meter (3 feet) to the front and 0.5 meters (1.5 feet) to the sides. Connect the power adapter to the station and plug it into a power outlet. Ensure the station is on a hard, flat surface.
3.2 Алгачкы заряддоо
Place the Redkey R11 robot onto the charging station. Ensure the charging contacts on the robot align with those on the station. The robot will begin charging automatically. For first-time use, fully charge the robot before operation, which may take several hours.
3.3 Колдонмого туташуу жана Wi-Fi орнотуу
- Download the "Redkey Smart" app from your smartphone's app store (iOS or Android).
- Колдонмону ачып, каттоо эсебин түзүңүз.
- Follow the in-app instructions to add your Redkey R11 device. Ensure your smartphone is connected to a 2.4 GHz Wi-Fi network, as the robot only supports this frequency.
- Колдонмо сизге роботту үйүңүздөгү Wi-Fi тармагына туташтыруу боюнча көрсөтмө берет.
4. Иштөө нускамалары
4.1 Cleaning Modes (3-in-1 Functionality)
The Redkey R11 offers versatile cleaning options:
- Вакуум гана: Ideal for carpets and general dry debris. Remove the mopping module for optimal vacuuming performance on carpets.
- Швабра гана: For hard floors that require wet cleaning. Ensure the water tank is filled and the mopping cloth is attached.
- Чаң соргуч жана швабра: Simultaneous cleaning for hard floors, combining dust removal with wet mopping.

Image 4.1: The Redkey R11 can operate in vacuum-only, mop-only, or combined vacuum and mop modes, adapting to different cleaning needs.
4.2 Suction Power and Water Flow Adjustment
You can customize the cleaning intensity via the app:
- Соруу деңгээли: Choose from 4 levels of suction power (up to 20,000 Pa) to suit different floor types and debris. The robot automatically increases suction on carpets.
- Суу агымы: Select from 3 levels of water flow for mopping, allowing you to control the dampness of the mop pad based on floor type and cleaning requirements.

Image 4.2: The Redkey R11 features a powerful 20,000 Pa suction, driven by a high-performance motor and a 3200 mAh long-lasting battery.
4.3 LiDAR Navigation and Mapping
The Redkey R11 utilizes 360° LiDAR navigation to create precise maps of your home. This intelligent system ensures efficient cleaning paths, avoiding missed spots or repeated areas. The app provides real-time map updates and supports multi-level mapping for homes with multiple floors.

Image 4.3: The robot uses 360° LiDAR navigation for fast and accurate mapping, providing real-time updates and supporting multi-level floor plans.
4.4 Колдонмону башкаруу жана ыңгайлаштыруу
The Redkey Smart app provides comprehensive control over your robot:
- Пландаштыруу: Set specific cleaning times for different days.
- Бөлмө тандоо: Тазалоо үчүн белгилүү бир бөлмөлөрдү же аймактарды тандаңыз.
- Виртуалдык дубалдар жана өтүүгө тыюу салынган зоналар: Define areas the robot should avoid (e.g., pet bowls, delicate furniture) or restrict access to certain rooms.
- Carpet No-Mop Zones: Designate carpeted areas where mopping should be avoided.
- Тазалоо режимдери: Adjust suction power and water flow for individual rooms or surfaces.

Image 4.4: The app allows for easy customization of cleaning tasks, including scheduling and adjusting settings per room.

Image 4.5: Users can set virtual barriers and no-go zones via the app for intelligent and secure cleaning management.
4.5 Үн менен башкаруу
The Redkey R11 is compatible with Amazon Alexa and Google Home. Once connected, you can start, stop, or pause cleaning using simple voice commands.

Image 4.6: Control your Redkey R11 conveniently using voice commands through Amazon Alexa or Google Home.
4.6 Obstacle Avoidance and Edge Cleaning
Equipped with anti-drop, anti-collision, and anti-entanglement sensors, the Redkey R11 ensures safe operation. It can overcome obstacles up to 20mm (15mm with the mop support attached). The extended mechanical side brush ensures thorough cleaning along edges and in corners, covering up to 99% of these areas.

Image 4.7: The professional extended side brush effectively cleans edges and corners, ensuring comprehensive coverage.
5. Техникалык тейлөө
5.1 Авто-бош станция
The 4L dust bag in the auto-empty station can hold dirt for up to 90 days, significantly reducing the frequency of manual emptying. Replace the dust bag when the app indicates it is full or when you notice reduced suction performance.

Image 5.1: The auto-empty station with a 4L dust bag allows for up to 90 days of hands-free dust disposal.
5.2 Таштанды челек жана суу куюлган бак
Regularly empty and clean the 2-in-1 dustbin and water tank. Rinse the water tank and allow it to air dry completely before reinserting. For optimal mopping, ensure the mopping cloth is clean.
5.3 Щеткалар жана чыпкалар
- Негизги щетка: Remove hair and debris tangled around the main brush regularly using the provided cleaning tool.
- Каптал щеткалар: Check side brushes for wear and tear. Replace them if they are damaged or bent to ensure effective edge cleaning. The anti-tangle design helps minimize hair wrapping.
- Чыпкалар: Tap the high-efficiency filter to remove dust. Rinse it with water if necessary, but ensure it is completely dry before reinstallation to prevent damage to the vacuum motor.
6. Кыйынчылыктарды
If you encounter issues with your Redkey R11, refer to the following common problems and solutions:
| Көйгөй | Мүмкүн себеп | Чечим |
|---|---|---|
| Робот башталбайт же жооп бербейт. | Батареянын аздыгы; Электр өчүрүү; Робот тыгылып калды. | роботту заряддоо; кубат которгучу ON экенин текшериңиз; Бардык тоскоолдуктарды тазалаңыз. |
| Робот бат-баттан тыгылып калат. | Obstacles (cables, small objects); High thresholds; Sensors dirty. | Clear the cleaning area; Use virtual walls in the app; Clean sensors. |
| Начар соргуч аткаруу. | таштанды челек толгон; Фильтр тыгылып калган; Негизги щетка чаташып калган. | бош таштанды челек; Чыпканы тазалоо/алмаштыруу; Таза негизги щетка. |
| Чыпкалоо натыйжасыз же сызыктарды калтырат. | Water tank empty; Mopping cloth dirty; Incorrect water flow setting. | Fill water tank; Clean/replace mopping cloth; Adjust water flow in app. |
| Колдонмого туташуу маселелери. | Incorrect Wi-Fi (not 2.4 GHz); Weak signal; Robot offline. | Ensure 2.4 GHz Wi-Fi; Move robot closer to router; Restart robot and app. |
| Auto-empty station not working. | Dust bag full; Suction port blocked; Station not powered. | Replace dust bag; Clear blockages; Check power connection. |
If the problem persists, please contact Redkey customer support.
7. Техникалык шарттар
| Өзгөчөлүк | Деталь |
|---|---|
| Бренд | Redkey |
| Модел | R11 |
| Түс | Ак |
| Продукциянын өлчөмдөрү | 32 x 32 x 10 см |
| Элемент Салмагы | 7.35 кг |
| Dust Bag Capacity (Auto-Empty Station) | 4 литр |
| Соруу күчү | 20,000 Па чейин |
| Батарея сыйымдуулугу | 3200 мАч |
| Ызы-чуу деңгээли | 55 дБ |
| Навигация түрү | LiDAR |
| Тоскоолдуктарга чыгуу жөндөмү | Up to 20 mm (15 mm with mop support) |
| Өзгөчөлүктөр | Anti-collision, Simultaneous vacuuming and mopping, Low noise, Virtual boundaries, Easy-to-empty dirt container, Removable container |
| Байланыш | Wi-Fi 2.4 GHz, Amazon Alexa, Google Home |
8. Кепилдик жана колдоо
Redkey provides the following support for your R11 Robot Vacuum and Mop:
- Кепилдик: 2 жылдык бекер кепилдик.
- Онлайн кызматы: 24-hour online support services.
- канааттануу: 100% satisfaction guarantee.
For technical assistance, warranty claims, or any other inquiries, please contact Redkey customer support through the official website or the Redkey Smart app.

Image 8.1: Redkey's commitment to quality after-sales service, including warranty and support.