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3Plus is a consumer electronics brand specializing in accessible wearable technology, including smartwatches and fitness trackers. The company aims to integrate advanced health features—such as heart rate monitoring, blood oxygen (SpO2) sensors, and sleep tracking—into stylish, everyday devices. Their products are designed to support active lifestyles with features like multi-sport modes, water resistance, and long-lasting battery life.

Beyond fitness, 3Plus devices serve as personal assistants on the wrist, delivering call, text, and app notifications via Bluetooth connectivity. The ecosystem is supported by the 3+ GO App, which allows users to sync their data, analyze fitness trends, and customize device settings. Committed to quality and affordability, 3Plus maintains a dedicated support team to assist users with setup, troubleshooting, and warranty inquiries.

• What app do I need for my 3Plus smartwatch?

  Most 3Plus devices require the '3+ GO' app, available on iOS and Android, to pair the device, sync activity data, and configure notifications.

• Why is my 3Plus watch not charging?

  If your watch is not charging, ensure the magnetic pins on the cable are aligned correctly with the back of the watch. Clean the contacts of any sweat or dust, and try plugging the USB cable into a different power adapter or port.

• Is my 3Plus device waterproof?

  Water resistance varies by model. Many 3Plus watches are rated IP68 (splash and dust resistant) or 5ATM (swim-proof). Check your specific model's user manual (e.g., Vibe Pro, Callie, Mega) before swimming or showering.

• How do I reset my 3Plus watch?

  You can usually reset the watch through the device settings menu under 'System' or by long-pressing the physical button for about 4 seconds to access power options.

• How do I contact 3Plus support?

  You can contact 3Plus customer service via email at service@3plususa.com or by calling +1 (866) 592-0184 during business hours (M-F, 7am-3pm PST).