MOONDROP Manuals & User Guides

АЙ ДАМЧАСЫ (Chengdu Shuiyueyu Technology Co., Ltd.) is a leading manufacturer of high-fidelity audio equipment, widely recognized in the audiophile community for its exceptional In-Ear Monitors (IEMs) and portable audio solutions. Founded with a philosophy of integrating art with reason, the brand combines cutting-edge electro-acoustic engineering with distinct, anime-inspired artistic design. Their product lineup spans from entry-level dynamic driver earphones like the 'Chu' and 'Quarks' series to high-end planar magnetic and multi-driver monitors such as the 'Blessing', 'Variations', and 'Solis'.

In addition to wired headphones, АЙ ДАМЧАСЫ has expanded into the wireless market with True Wireless Stereo (TWS/IEM) products like the Space Travel, Golden Ages, and Alice, which often feature advanced Active Noise Cancellation (ANC) and specialized tuning via the MOONDROP Link app. The company also produces portable DAC/Amps (like the Dawn Pro), mechanical keyboards, and occasionally smartphones with audiophile-grade audio circuitry. Committed to "real, natural, and exquisite sounds," MOONDROP maintains a rigorous focus on frequency response accuracy and build quality.

• How do I pair my MOONDROP TWS earbuds?

  Remove the earbuds from the charging case to automatically enter pairing mode. On your smartphone or Bluetooth device, search for the specific model name (e.g., 'MOONDROP Space Travel', 'MOONDROP Golden Ages', or 'MOONDROP EDGE') and select it to connect. If pairing fails, place them back in the case and try again.

• How do I reset my MOONDROP earbuds to factory settings?

  For many models like the Space Travel or Golden Ages, ensure the earbuds are unconnected but searching for Bluetooth. Long-press both the left and right touch areas simultaneously (often for about 8 seconds) until the indicators flash or a prompt is heard indicating a reset.

• How do I switch between ANC and Transparency modes?

  Press and hold the touch control area (usually for 1 second) on either earbud to cycle through Noise Canceling (ANC), Standard, and Transparency modes. You will typically hear voice prompts like 'Sh' (ANC), 'Eh' (Standard), or 'Heh' (Transparency).

• What app should I use with MOONDROP wireless products?

  Download the 'MOONDROP Link 2.0' app from the official website, Google Play Store, or Apple App Store. This app allows you to customize touch controls, switch tuning profiles (DSP), and update firmware.

• Why is one side of my MOONDROP IEM silent?

  This is often caused by a loose cable connection or blocked woven filters. Ensure the 2-pin connector is securely seated. If the issue persists, check if the earwax filter is clogged; replacing the filter often restores sound balance.