Rad Power Bikes is North America's largest electric bike brand, offering durable and affordable ebikes for commuting, cargo, and off-road adventures.
Rad Power Bikes is a leading electric bicycle manufacturer founded in 2007 by Mike Radenbaugh. Starting as a custom conversion business, the company evolved to design and build its own line of accessible, high-performance ebikes. Headquartered in Seattle, Washington, Rad Power Bikes focuses on getting people out of cars and onto bikes with a direct-to-consumer model that provides high-quality products at competitive prices.
The diverse lineup includes models like the RadRunner utility bike, the RadWagon cargo bike, and the RadRover fat tire bike. Known for their modular accessory systems, powerful hub motors, and reliable batteries, Rad Power Bikes has built a community of over half a million riders globally. The brand emphasizes safety, offering extensive support resources, local service centers, and detailed educational content for maintaining and operating their ebikes.
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The electrical system may auto-off if left idle for a certain period to conserve battery. Ensure your battery is fully seated and locked, and press the power button on the display or remote to turn it back on.
According to Rad Power Bikes safety manuals, their ebikes are not to be operated by anyone under the age of 16. Local laws may vary and require a higher age limit.
Before every ride, check that the seat and handlebar are secure, tires are inflated to the recommended PSI, brakes engage properly, and the battery is securely latched and locked.
You should not use a pressure washer or submerge the bike. Use a moist cloth or sponge with mild soap to clean the frame, avoiding direct water contact with electrical components.
Error codes indicate specific electrical issues. Consult the troubleshooting section of your Owner's Manual or the online help center to identify the code (e.g., Error 21, Error 30) and find the appropriate resolution.