1. Киришүү
The Polycom Group550 is an enterprise-level video collaboration system designed for various conference environments, from small to large meeting rooms. It offers a powerful and user-friendly interface, ensuring a seamless and high-quality video conferencing experience. Key features include HD 1080P video, advanced noise prevention, face tracking capabilities, and Bluetooth wireless connectivity.
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Polycom Group550 system.
2. Кутуда эмне бар
Your Polycom Group550 package should contain the following components:
- RealPresence Group 500 Codec
- Cable науасы
- Алыстан башкаруу
- EagleEye IV Camera (or similar, e.g., EagleEye Acoustic camera)
- RealPresence Group Microphone System

Figure 2.1: Polycom Group550 System Components
3. Техникалык шарттар
| Өзгөчөлүк | Description |
|---|---|
| Бренд | Polycom |
| Продукт аты | G550-1080P |
| Type | Видеоконференция терминалы |
| Резолюция | 1080P HD |
| Чоңойтуу мүмкүнчүлүгү | 12x оптикалык масштаб |
| Микрофон түрү | 360-degree Omnidirectional |
| Room Size Compatibility | 60-100 чарчы метр |
| Сунушталган бөлмө түрү | Large, Medium and Small Meeting Rooms |
| Аудио өзгөчөлүктөрү | HD Voice, Full Duplex |
| Video Output | HDMIx2 |
| Байланыш | IP, SIP |
| Тармак өзгөчөлүктөрү | NAT, Firewall traversal |
| Коопсуздук | Encryption, Password Protection |
| Колдонуучу интерфейси | Graphical User Interface, Remote Control |
| Электр камсыздоо | AC адаптер |
| Өлчөмдөр | Белгиленген эмес |
| Кепилдик | 1 жылдык Өндүрүүчүнүн Кепилдиги |
| Видео киргизүү | 1 HDCI connector, 1 x HDMI 1.3, 1 VGA connector |
| Аудио чыгаруу | 1 HDMI, USB headset support, 1 x 3.5mm stereo jack |

Figure 3.1: Polycom Group550 Key Features
4. Орнотуу колдонмосу
Follow these steps to set up your Polycom Group550 video conference system:
- Жайгашкан жери: Position the RealPresence Group 500 Codec, EagleEye camera, and microphone system in your meeting room. Ensure the camera has a clear view of participants and the microphone is centrally located for optimal audio capture.
- Камераны туташтыруу: Connect the EagleEye camera to the HDCI port on the RealPresence Group 500 Codec.
- Микрофонду туташтыруу: Connect the microphone system to the appropriate audio input port on the Codec.
- Туташуу дисплейлери: Use HDMI cables to connect your display(s) to the HDMI output ports (HDMI x 2) on the Codec.
- Тармак туташуусу: Connect the Codec to your network using an Ethernet cable for IP connectivity.
- Кубат туташуу: Connect the AC adapter to the Codec and then plug it into a power outlet.
- Баштапкы күйгүзүү: Power on the system. The system will typically boot up and guide you through initial configuration on the connected display.

Figure 4.1: Polycom Group Series Back Panel Diagram (Group550 ports highlighted)

Figure 4.2: Polycom Group Microphone
5. Иштөө нускамалары
The Polycom Group550 features a graphical user interface and can be controlled via the included remote control.
5.1 Негизги операция
- Күйгүзүү/өчүрүү: Use the power button on the remote control or the Codec.
- Навигация: Use the arrow keys and 'OK' button on the remote to navigate the on-screen menus.
- Чалуу коюу: Select the 'Place a Call' option from the main menu. Enter the contact or IP address and initiate the call.
- Үндү көзөмөлдөө: Adjust the audio volume using the dedicated volume buttons on the remote control.
- Микрофондун үнүн басуу: Press the mute button on the remote control or microphone to mute/unmute your audio.
5.2 Мазмун бөлүшүү
The Polycom Group550 supports content sharing via H.239 / Polycom® People + Content™. Connect your presentation device (e.g., laptop) to the VGA or HDMI input on the Codec and select the content sharing option from the menu.
5.3 Video Standards and Protocols
The system supports various video standards and protocols for broad interoperability, including H.261, H.263, H.264 AVC, H.264 High Profile, H.264 SVC, and RTV. It also features H.263 and H.264 video error concealment for improved video quality over less stable networks.

Figure 5.1: Polycom Group550 Remote Control
Video 5.1: Polycom Video Conferencing Terminal System Equipment Demonstration. This video demonstrates the system in use, including features like Polycom EagleEye Producer and Director for intelligent camera framing and speaker tracking.
6. Техникалык тейлөө
To ensure optimal performance and longevity of your Polycom Group550 system, follow these maintenance guidelines:
- Тазалоо: Regularly wipe the surfaces of the Codec, camera, microphone, and remote control with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials.
- Программалык камсыздоо жаңыртуулары: Periodically check for and install software updates provided by Polycom to ensure your system has the latest features, security patches, and performance improvements. Refer to the system's on-screen menu or Polycom's official support webжаңыртуу процедуралары үчүн сайт.
- Кабелдик башкаруу: Ensure all cables are neatly organized and securely connected to prevent accidental disconnections or damage.
- Вентиляция: Ensure the Codec has adequate ventilation and that its vents are not blocked to prevent overheating.
7. Кыйынчылыктарды
If you encounter issues with your Polycom Group550 system, try the following basic troubleshooting steps:
- Кубат жок: Check if the power adapter is securely connected to the Codec and a working power outlet.
- Видео чыгаруу жок: Ensure the HDMI cables connecting the Codec to your display(s) are properly seated. Verify the display input source is correctly selected.
- Аудио киргизүү/чыгаруу жок: Check that the microphone system is correctly connected to the Codec and that the volume is not muted or set too low. Verify external speakers (if used) are connected and powered.
- Тармакка туташуу мүмкүн эмес: Ensure the Ethernet cable is securely connected to the Codec and your network router/switch. Verify network settings (IP address, subnet mask, gateway) are correct.
- Начар видео/аудио сапаты: Check your internet connection speed and stability. Ensure there are no obstructions to the camera or microphone.
- Алыстан башкаруу жооп бербейт: Check the batteries in the remote control and replace them if necessary. Ensure there are no obstructions between the remote and the Codec.
For more complex issues, refer to the detailed troubleshooting guides available on the Polycom support webсайтка же техникалык колдоо менен байланышыңыз.
8. Колдонуучунун кеңештери
Based on general usage patterns for video conferencing systems, here are some tips to enhance your experience:
- Оптималдуу жарыктандыруу: Ensure adequate and even lighting in your meeting room to improve camera performance and participant visibility. Avoid strong backlighting.
- Микрофондун жайгашуусу: For the best audio quality, place the microphone system centrally on the table, equidistant from all participants.
- Test Before Meetings: Always perform a quick test call before important meetings to ensure all audio, video, and content sharing functionalities are working correctly.
- Программалык камсыздоону жаңыртып туруу: Regularly updating the system software can resolve bugs and introduce new features, improving overall system stability and performance.
9. Кепилдик жана колдоо
The Polycom Group550 video conference equipment comes with a 1-year manufacturer warranty. For warranty claims, technical assistance, or further support, please contact your vendor or refer to the official Polycom support channels.
When contacting support, please have your product model (Group550) and any relevant serial numbers or purchase information ready.





