Introduction
The AVMATRIX Thunderbolt Box Series offers versatile tools for professional video capture and playback. These devices leverage Thunderbolt 3 technology to provide high-speed data transfer and robust performance for various applications, including live streaming, video production, gaming, and online education. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Thunderbolt Box device.


Жайгашуу
Follow these steps to set up your AVMATRIX Thunderbolt Box:
- Пакеттен чыгаруу: Carefully remove all components from the packaging. Verify that all accessories listed in the specifications are present.
- Power Connection: Connect the provided 12V power adapter to the DC 12V IN port on your Thunderbolt Box. If using a Thunderbolt 3 upstream port for power delivery, ensure your host device and cable support up to 60W PD.
- Thunderbolt Connection: Connect your Thunderbolt Box to your computer using a Thunderbolt 3 cable. The device supports up to 40Gbps transfer bandwidth.
- Видео киргизүү/чыгаруу:
- For capture models (TB-C12-4K, TB-C41, TB-C42): Connect your video source (e.g., camera, game console) to the appropriate HDMI or SDI input ports.
- For playback models (TB-P30): Connect your display to the SDI or HDMI output ports.
- For capture & playback models (TB-P51): Connect both video sources and displays as needed.
- DisplayPort (DP) туташуу: If your model supports DP 1.4, you can connect a display to the DP OUT port for extended desktop functionality, supporting single 8K@30Hz or dual 4K@60Hz output.
- USB 3.1 Gen2 порту: Utilize the USB 3.1 Gen2 port for connecting additional devices like SSDs or keyboards.
- Программалык камсыздоону орнотуу: Install necessary drivers and software on your computer. The device is compatible with Windows 7/8/10/11 and Linux. It supports popular video software like OBS Studio, Zoom, vMix, and Teams. SDK support is available for secondary development.





Иштөө нускамалары
Once your AVMATRIX Thunderbolt Box is set up, you can begin using it for video capture or playback:
- Күйгүзүү: Ensure your Thunderbolt Box is connected to power and your computer. The device should be recognized by your operating system.
- Программаны ишке киргизүү: Open your preferred video capture or streaming software (e.g., OBS Studio, vMix, Zoom, Teams).
- Түзмөктү тандаңыз: In your software's settings, select the AVMATRIX Thunderbolt Box as your video and audio input device.
- Орнотууларды конфигурациялоо: Adjust video resolution, frame rate, and audio settings within your software to match your source and desired output. The devices support various video formats up to 1080p60 or 4K60 (depending on model).
- Start Capture/Playback: Initiate recording, streaming, or playback through your software.
The Thunderbolt Box Series is designed for extensive applications:
- Visual Studio: For professional video editing and production environments.
- Түз агым: High-quality capture for live broadcasts on platforms like Twitch or YouTube.
- Game Live: Capture gameplay from consoles or PCs for streaming or recording.
- Онлайн окутуу: Facilitate high-quality video input for virtual classrooms and presentations.

Техникалык тейлөө
To ensure optimal performance and longevity of your AVMATRIX Thunderbolt Box, follow these maintenance guidelines:
- Тазалоо: Keep the device clean and free from dust. Use a soft, dry cloth for cleaning the exterior. Avoid using liquid cleaners or solvents.
- Вентиляция: Ensure the ventilation holes are not obstructed to allow for proper airflow. The built-in cooling system is designed for continuous use, but good ventilation is crucial.
- Сактагыч: Аппаратты колдонбогондо салкын, кургак жерде сактаңыз.
- Кабель башкаруу: Avoid bending or kinking cables excessively, especially Thunderbolt cables, to prevent damage.

Проблемаларды чечүү
If you encounter issues with your AVMATRIX Thunderbolt Box, consider the following:
- No Signal/Video Output:
- Check all cable connections (Thunderbolt, HDMI, SDI, power). Ensure they are securely plugged in.
- Verify that the correct input/output source is selected in your software.
- Confirm that your video source is powered on and outputting a signal.
- Ensure your computer's drivers for the Thunderbolt Box are up to date.
- Түзмөк таанылган жок:
- Try connecting the Thunderbolt Box to a different Thunderbolt 3 port on your computer.
- Компьютериңизди өчүрүп күйгүзүңүз.
- Reinstall the device drivers.
- Ensure your Thunderbolt 3 cable is functional and certified.
- Poor Video Quality/Lag:
- Check your computer's CPU and GPU usage. High usage can lead to performance issues.
- Ensure your Thunderbolt 3 connection is stable and not sharing bandwidth with other high-demand devices.
- Lower the resolution or frame rate in your capture software.
- Verify that your system meets the minimum requirements for 4K video processing if applicable.
- Энергия маселелери:
- If using Power Delivery, ensure your host device and Thunderbolt cable support the required wattage (60 Вт чейин).
- If using the external power adapter, ensure it is correctly connected and the power outlet is functional.
Техникалык шарттар
The AVMATRIX Thunderbolt Box Series offers various models with distinct specifications:

| Өзгөчөлүк | TB-P51 | TB-P30 | TB-C12-4K | TB-C41 | TB-C42 |
|---|---|---|---|---|---|
| Видео интерфейси | 5× 3G-SDI Input 1× 3G-SDI Output | 3× 3G-SDI Output 1× HDMI1.4 Output | 1× HDMI2.0 Input 1× HDMI2.0 Loopout | 4× 3G/HD-SDI Input | 4× HDMI1.4 Input |
| Берилиштер интерфейси | 1× DC 12V Input 1× DP Video Output 2× Thunderbolt 3 Ports (Support data, video, power supply, daisy chaining) 1× USB3.1 Gen2 Input | ||||
| Video Format | 1080p60 чейин | 1080p60 чейин | 4K60 чейин | 1080p60 чейин | 1080p60 чейин |
| Аудио С.ampлинг | 48кГц 24бит | ||||
| SDI Color Precision | YUV 4:2:2 8bit | ||||
| Color Space | REC 601, REC 709 | ||||
| SDI шайкештиги | SMPTE 259M, SMPTE 292M, SMPTE 296M, SMPTE 372M, SMPTE 424M, ITU-R BT.656, ITU-R BT.601 | ||||
| DirectX колдоо | Supports XBOX, PS4, Switch, video players, TV boxes, and media boxes, etc. | ||||
| Колдоого алынган OS | Windows 7/8/10/11, 64-bit, Linux (Note: Windows 7/8 requires system digital signatures to be turned off) | ||||
| Программалык камсыздоонун шайкештиги | OBS, XSplit, VLC, VirtualDub, vMix, VidBlaster, Wirecast, Microsoft Media Encoder, Adobe Flash Media Encoder жана башка DirectShow/V4L2 | ||||
| DC Power диапазону | 12V-21V | ||||
| Thunderbolt 3 Порт ылдамдыгы | 40Gbps | ||||
| PD Power Output | 60W/45W/27W/18W | ||||
| Энергияны керектөө | 12 Вт | ||||
| Иштөө температурасы | 0~40℃ | ||||
| Салыштырмалуу нымдуулук | 0% ~ 90% конденсацияланбайт | ||||
| Өлчөмдөр | 138.9×138×42.6мм | ||||
| Кепилдик | 2 жыл | ||||
Камтылган аксессуарлар:
- 12V 3A кубат адаптери
- Thunderbolt Cable C-C
- 12V 4A Adapter (Optional)
Колдонуучу сунуштар
- For optimal performance, always use certified Thunderbolt 3 cables.
- When daisy-chaining multiple devices, ensure the total power draw does not exceed the capabilities of your host device's Thunderbolt port if relying solely on PD.
- Regularly check for firmware updates for your Thunderbolt Box and software updates for your operating system and video applications to ensure compatibility and performance.
- If experiencing audio/video sync issues, check your software's buffer settings and try adjusting them.
Кепилдик жана колдоо
The AVMATRIX Thunderbolt Box Series comes with a 2-year warranty. For detailed compatibility information, technical support, or warranty claims, please contact the manufacturer directly. Keep your proof of purchase for warranty services.





