Arris TM822 (Серия - TM822A) Touchstone Docsis 3.0 8x4 Өтө жогорку ылдамдыктагы телефония модеми колдонуучусунун колдонмосу

1. Киришүү

The ARRIS Touchstone DOCSIS 3.0 8x4 Embedded Multimedia Terminal Adaptor (EMTA) TM822 is designed to provide ultra-high speed data access and two lines of primary line Voice over IP (VoIP). This modem supports the advanced services desired by users, enabling productivity with the speed and performance found in an 8x4 bonded channel cable environment. It allows cable operators to deliver data services at speeds exceeding 300Mbps to subscribers.

Негизги өзгөчөлүктөр төмөнкүлөрдү камтыйт:

• Backwards compatible with DOCSIS 1.0, 1.1, and 2.0
• Flexible 8x4 downstream/upstream channel-bonding with superior throughput
• DOCSIS 3.0 тастыкталган
• IPv4/IPv6 modes for DOCSIS CM
• 10/100/1000 Base-T Ethernet порту

2. Орнотуу жана орнотуу

Follow these steps to properly set up your ARRIS TM822 modem:

1. Жайгашкан жерди тандаңыз: Select a central location in your home or office, away from direct sunlight, heat sources, and obstructions. Ensure good ventilation around the modem.
2. Коаксиалдык кабелди туташтыруу: Connect one end of the coaxial cable (not included) to the cable wall outlet and the other end to the Cable In port on the back of the modem. Tighten the connection finger-tight.
3. Ethernet кабелин туташтыруу: Connect one end of the Ethernet cable (included) to the Ethernet port on the back of the modem and the other end to the WAN/Internet port of your router or directly to your computer's Ethernet port.
4. Телефон линияларын туташтыруу (эгер бар болсо): If you are using VoIP services, connect your telephone(s) to the Тел 1 жана/же Тел 2 ports on the back of the modem using standard telephone cables.
5. Кубат адаптерин туташтыруу: Кубат адаптерин Күч port on the back of the modem, then plug the other end into a standard electrical outlet.
6. Күйгүзүү: The modem will automatically power on. Allow several minutes for the modem to establish a connection with your Internet Service Provider (ISP). The Power, DS, US, and Online indicator lights on the front of the modem should become solid green.
7. Кызматты иштетүү: Contact your Internet Service Provider (ISP) to activate the modem. You will need to provide them with the modem's MAC address, which is typically found on a label on the bottom or back of the unit.

Эскертүү: Ensure all cable connections are secure to prevent signal loss and connectivity issues.

3. Модемди иштетүү

The ARRIS TM822 modem operates continuously once connected and activated. The front panel indicator lights provide status information:

For optimal performance, ensure all indicator lights are solid green after initial setup and during normal operation.

4. Техникалык тейлөө

Proper maintenance ensures the longevity and optimal performance of your ARRIS TM822 modem:

• Вентиляция: Ensure the modem is placed in a well-ventilated area. Do not block the ventilation holes on the top or sides of the unit.
• Тазалоо: Dust the modem regularly with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials.
• Температура: Keep the modem away from direct sunlight and heat sources. Operate it within typical room temperatures.
• Power Cycling: If you experience connectivity issues, a simple power cycle can often resolve them. To do this, unplug the power adapter from the modem, wait 30 seconds, and then plug it back in. Allow several minutes for the modem to restart and re-establish connection.

5. Кыйынчылыктарды

If you encounter issues with your ARRIS TM822 modem, refer to the following common troubleshooting steps:

• Кубат жок:
  • Кубат адаптери модемге жана иштеп жаткан электр розеткасына бекем туташтырылганын текшериңиз.
  • Башка аспапка туташтыруу менен электр розеткасынын иштешин текшериңиз.
• No Internet Connection (Online light off or blinking):
  • Бардык кабелдик байланыштарды (коаксиалдык, Ethernet, кубат) текшерип, алардын коопсуз экенин текшериңиз.
  • Power cycle the modem: Unplug the power cord, wait 30 seconds, then plug it back in. Wait for all lights to stabilize.
  • Эгер роутерди колдонуп жатсаңыз, роутерди да өчүрүп-күйгүзүңүз.
  • Кызматтын бар-жогун текшерүү үчүн интернет провайдериңизге (ISP) кайрылыңызtages in your area or to re-provision your modem.
• Жай Интернет ылдамдыгы:
  • Ensure your computer or router is connected via Ethernet for testing, as Wi-Fi can introduce variables.
  • Power cycle the modem and router.
  • Тармагыңыздагы башка түзмөктөрдөн ашыкча тармактык активдүүлүктү текшериңиз.
  • Contact your ISP to verify your subscribed speed and check for line issues.
• Telephone Service Not Working (Tel 1/Tel 2 lights off):
  • Ensure telephone cables are securely connected to the modem and the telephone.
  • Модемди өчүрүп-күйгүзүңүз.
  • Contact your ISP to verify your VoIP service status.

If issues persist after attempting these steps, contact your Internet Service Provider for further assistance.

6. Техникалык шарттар

7. Кепилдик жана колдоо

This product typically comes with a manufacturer's warranty. For specific warranty details, including duration and coverage, please refer to the documentation provided with your purchase or visit the official ARRIS webсайт.

Маанилүү эскертүү: The product listing indicates a "30 day Money back guarantee" from the seller. While a "12 month supposed warranty" from Arris is mentioned in some reviews, direct warranty claims should be verified with the manufacturer or the specific seller from whom the product was purchased, as warranty terms can vary, especially for refurbished or third-party sales.

For technical support, product registration, or further inquiries, please visit the official ARRIS support website or contact their customer service. Your Internet Service Provider (ISP) is also a primary point of contact for issues related to service activation and connectivity.

Онлайн ресурстар:

• ARRIS Official Webсайт: www.arris.com
• For ISP-specific support, refer to your provider's official webсайт.