Tenveo VHD3U

Tenveo VHD3U PTZ Video Conference Camera Instruction Manual

Brand: Tenveo | Model: VHD3U

1. Продукт бүтүп калдыview

The Tenveo VHD3U USB PTZ Video Conference Camera is designed for high-definition video conferencing, live streaming, and various communication needs. It features 3X optical zoom, 1080P Full HD video output, and a 1/2.9'' SONY CMOS Sensor for clear image quality. Its pan/tilt capabilities and preset functions offer flexible control for diverse environments.

Tenveo VHD3U PTZ Video Conference Camera
Figure 1: Tenveo VHD3U PTZ Video Conference Camera.

Видео 1: Жалпы жыйынтыкview of the Tenveo VHD USB camera, highlighting its features and applications.

2. Пакеттин мазмуну

Пакетте бардык буюмдар бар экенин текшериңиз:

  • FHD Conference Camera
  • IR Remote Control
  • Электр камсыздоо
  • USB кабели
  • User Manual
  • Дубалга орнотуу
  • Монтаждоо бурамалар
Package contents including camera, remote, cables, and mounting hardware
Figure 2: Included accessories and camera dimensions.

3. Негизги өзгөчөлүктөрү

  • 1080P Full HD Video: Equipped with a 3x optical zoom wide-angle lens and a 1/2.9'' SONY CMOS Sensor for 1080P FHD video output.
  • Smooth Pan/Tilt Movement: Remotely controllable with 350° horizontal rotation (±175°) and 180° vertical rotation (±90°).
  • Алдын ала коюлган позициялар: Supports 10 presets via IR Remote Control and up to 64 presets via RS232 and RS485 interfaces.
  • USB аркылуу туташтырып иштетүү: No additional drivers required for quick setup with laptops, desktops, or Smart TVs.
  • Жалпы шайкештик: Compatible with popular video conferencing software including Zoom, Skype, YouTube, Microsoft Teams, and more. Supports Windows, Mac, Linux, and Android.
  • Орнотуунун бир нече варианттары: Supports desktop, monitor, tripod, wall, or ceiling mounting.
Comparison of 1X and 3X optical zoom for the Tenveo PTZ camera
Figure 3: Demonstrating the 3X optical zoom capability.
Diagram showing pan and tilt movement of the camera
Figure 4: Pan and Tilt movement range of the camera.

4. Орнотуу жана орнотуу

4.1 Basic USB Connection

Connect the camera to your computer using the provided USB cable. Ensure the power adapter is connected to the camera and a power outlet. The camera is plug-and-play, requiring no additional drivers for basic functionality.

USB Plug & Play setup with remote control presets
Figure 5: Simple USB connection for immediate use.

4.2 Монтаждоо параметрлери

The camera offers versatile mounting options to suit your conference room or streaming setup:

  • Иш тактасын жайгаштыруу
  • Монитор орнотуу
  • Штатив орнотуу
  • Wall mounting (hardware included)
  • Шыпка монтаждоо
Diagram showing various installation options: desktop, wall, ceiling, and tripod
Figure 6: Various installation methods for the Tenveo PTZ camera.

4.3 Multi-Camera Connection via PTZ Controller

For setups requiring multiple cameras, the VHD3U can be integrated with a PTZ controller using RS485 protocol. This allows for centralized control of multiple units.

Video 2: Demonstrates how to connect multiple cameras using a PTZ controller via RS485 protocol for expanded conference setups.

5. Иштөө нускамалары

5.1 Инфракызыл пультту колдонуу

The included IR remote control allows for easy adjustment of pan, tilt, and zoom functions. You can also set and recall up to 10 preset camera positions for quick scene changes.

Diagram showing wide angle view and horizontal rotation of the camera
Figure 7: Camera's wide-angle view and horizontal pan capabilities.

5.2 Advanced Control with Joystick/Keyboard Controller

For professional installations, the camera can be controlled via a dedicated joystick or keyboard controller using RS232 or RS485 protocols. This enables precise control and management of up to 64 preset positions.

Video 3: Illustrates controlling the Tenveo PTZ camera using a joystick controller, demonstrating pan, tilt, and zoom functions.

Video 4: Shows how to control Tenveo PTZ cameras using a keyboard controller via RS485, including setting DIP switches for camera addresses.

6. Техникалык тейлөө

To ensure optimal performance and longevity of your Tenveo VHD3U camera, follow these maintenance guidelines:

  • Тазалоо: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and specialized lens cleaning solution. Avoid abrasive cleaners or solvents.
  • Сактагыч: When not in use for extended periods, store the camera in a cool, dry place away from direct sunlight and excessive dust.
  • Кабелдик башкаруу: Ensure all cables are neatly organized and not under strain to prevent damage to connectors or ports.
  • Программалык камсыздоонун жаңыртуулары: Periodically check the Tenveo website for firmware updates to enhance performance and add new features.

7. Кыйынчылыктарды

If you encounter issues with your Tenveo VHD3U camera, refer to the following common troubleshooting steps:

  • Кубат жок: Кубат адаптери камерага да, иштеп жаткан розеткага да бекем туташтырылганын текшериңиз. Камерадагы кубат индикаторунун жарыгын текшериңиз.
  • Видео чыгаруу жок: Verify the USB cable connection to your computer. Ensure the correct camera is selected in your video conferencing software. Try a different USB port or cable.
  • Сүрөттүн сапаты маселелери: Check for proper lighting in the room. Ensure the lens is clean and free from smudges. Adjust focus settings if available.
  • Алыстан башкаруу жооп бербейт: Пульттагы батареяларды текшериңиз. Пульт менен камеранын инфракызыл кабыл алгычынын ортосунда эч кандай тоскоолдуктар жок экенин текшериңиз.
  • PTZ Movement Issues: Confirm that the camera is powered on and connected. If using a controller, ensure it is properly configured and connected to the camera(s).

For further assistance, please contact Tenveo customer support.

8. Техникалык шарттар

ӨзгөчөлүкДеталь
Продукциянын өлчөмдөрү6.5 x 9.72 x 6.73 дюйм
Элемент Салмагы4.18 фунт
Элемент моделинин номериVHD3U
Фото сенсор технологиясыCMOS
Видео тартуунун резолюциясы1080p, 720p
Максималдуу фокус узундугу10.05 миллиметр
Максималдуу диафрагма1.7 f
Видео тартуу форматыMJPEG/YUY2/H.264
Колдоого алынган аудио форматAAC, PCM
Байланыш технологиясыИнфракызыл, USB

9. Кепилдик жана колдоо

Tenveo offers comprehensive support for your VHD3U camera:

  • 3 жылдык кепилдик: Enjoy peace of mind with a 3-year product warranty.
  • Өмүр бою техникалык колдоо: Access lifetime technical support services, including firmware upgrades.
  • 30 күндүк акчаны кайтарып берүү кепилдиги: A 30-day money-back guarantee is provided for your satisfaction.
  • Кардарларды тейлөө: Contact Tenveo customer service for any questions or assistance; responses are typically provided within 12 hours.
Tenveo warranty and support information including 3-year guarantee and lifetime technical support
Figure 8: ашыкview of Tenveo's commitment to customer satisfaction and support.

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