1. Продукт бүтүп калдыview
The Tenveo VHD3U USB PTZ Video Conference Camera is designed for high-definition video conferencing, live streaming, and various communication needs. It features 3X optical zoom, 1080P Full HD video output, and a 1/2.9'' SONY CMOS Sensor for clear image quality. Its pan/tilt capabilities and preset functions offer flexible control for diverse environments.

Видео 1: Жалпы жыйынтыкview of the Tenveo VHD USB camera, highlighting its features and applications.
2. Пакеттин мазмуну
Пакетте бардык буюмдар бар экенин текшериңиз:
- FHD Conference Camera
- IR Remote Control
- Электр камсыздоо
- USB кабели
- User Manual
- Дубалга орнотуу
- Монтаждоо бурамалар

3. Негизги өзгөчөлүктөрү
- 1080P Full HD Video: Equipped with a 3x optical zoom wide-angle lens and a 1/2.9'' SONY CMOS Sensor for 1080P FHD video output.
- Smooth Pan/Tilt Movement: Remotely controllable with 350° horizontal rotation (±175°) and 180° vertical rotation (±90°).
- Алдын ала коюлган позициялар: Supports 10 presets via IR Remote Control and up to 64 presets via RS232 and RS485 interfaces.
- USB аркылуу туташтырып иштетүү: No additional drivers required for quick setup with laptops, desktops, or Smart TVs.
- Жалпы шайкештик: Compatible with popular video conferencing software including Zoom, Skype, YouTube, Microsoft Teams, and more. Supports Windows, Mac, Linux, and Android.
- Орнотуунун бир нече варианттары: Supports desktop, monitor, tripod, wall, or ceiling mounting.


4. Орнотуу жана орнотуу
4.1 Basic USB Connection
Connect the camera to your computer using the provided USB cable. Ensure the power adapter is connected to the camera and a power outlet. The camera is plug-and-play, requiring no additional drivers for basic functionality.

4.2 Монтаждоо параметрлери
The camera offers versatile mounting options to suit your conference room or streaming setup:
- Иш тактасын жайгаштыруу
- Монитор орнотуу
- Штатив орнотуу
- Wall mounting (hardware included)
- Шыпка монтаждоо

4.3 Multi-Camera Connection via PTZ Controller
For setups requiring multiple cameras, the VHD3U can be integrated with a PTZ controller using RS485 protocol. This allows for centralized control of multiple units.
Video 2: Demonstrates how to connect multiple cameras using a PTZ controller via RS485 protocol for expanded conference setups.
5. Иштөө нускамалары
5.1 Инфракызыл пультту колдонуу
The included IR remote control allows for easy adjustment of pan, tilt, and zoom functions. You can also set and recall up to 10 preset camera positions for quick scene changes.

5.2 Advanced Control with Joystick/Keyboard Controller
For professional installations, the camera can be controlled via a dedicated joystick or keyboard controller using RS232 or RS485 protocols. This enables precise control and management of up to 64 preset positions.
Video 3: Illustrates controlling the Tenveo PTZ camera using a joystick controller, demonstrating pan, tilt, and zoom functions.
Video 4: Shows how to control Tenveo PTZ cameras using a keyboard controller via RS485, including setting DIP switches for camera addresses.
6. Техникалык тейлөө
To ensure optimal performance and longevity of your Tenveo VHD3U camera, follow these maintenance guidelines:
- Тазалоо: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and specialized lens cleaning solution. Avoid abrasive cleaners or solvents.
- Сактагыч: When not in use for extended periods, store the camera in a cool, dry place away from direct sunlight and excessive dust.
- Кабелдик башкаруу: Ensure all cables are neatly organized and not under strain to prevent damage to connectors or ports.
- Программалык камсыздоонун жаңыртуулары: Periodically check the Tenveo website for firmware updates to enhance performance and add new features.
7. Кыйынчылыктарды
If you encounter issues with your Tenveo VHD3U camera, refer to the following common troubleshooting steps:
- Кубат жок: Кубат адаптери камерага да, иштеп жаткан розеткага да бекем туташтырылганын текшериңиз. Камерадагы кубат индикаторунун жарыгын текшериңиз.
- Видео чыгаруу жок: Verify the USB cable connection to your computer. Ensure the correct camera is selected in your video conferencing software. Try a different USB port or cable.
- Сүрөттүн сапаты маселелери: Check for proper lighting in the room. Ensure the lens is clean and free from smudges. Adjust focus settings if available.
- Алыстан башкаруу жооп бербейт: Пульттагы батареяларды текшериңиз. Пульт менен камеранын инфракызыл кабыл алгычынын ортосунда эч кандай тоскоолдуктар жок экенин текшериңиз.
- PTZ Movement Issues: Confirm that the camera is powered on and connected. If using a controller, ensure it is properly configured and connected to the camera(s).
For further assistance, please contact Tenveo customer support.
8. Техникалык шарттар
| Өзгөчөлүк | Деталь |
|---|---|
| Продукциянын өлчөмдөрү | 6.5 x 9.72 x 6.73 дюйм |
| Элемент Салмагы | 4.18 фунт |
| Элемент моделинин номери | VHD3U |
| Фото сенсор технологиясы | CMOS |
| Видео тартуунун резолюциясы | 1080p, 720p |
| Максималдуу фокус узундугу | 10.05 миллиметр |
| Максималдуу диафрагма | 1.7 f |
| Видео тартуу форматы | MJPEG/YUY2/H.264 |
| Колдоого алынган аудио формат | AAC, PCM |
| Байланыш технологиясы | Инфракызыл, USB |
9. Кепилдик жана колдоо
Tenveo offers comprehensive support for your VHD3U camera:
- 3 жылдык кепилдик: Enjoy peace of mind with a 3-year product warranty.
- Өмүр бою техникалык колдоо: Access lifetime technical support services, including firmware upgrades.
- 30 күндүк акчаны кайтарып берүү кепилдиги: A 30-day money-back guarantee is provided for your satisfaction.
- Кардарларды тейлөө: Contact Tenveo customer service for any questions or assistance; responses are typically provided within 12 hours.






