Introduction
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Konnek Stein 1080P Smart Wi-Fi PTZ IP Camera. Please read this manual carefully before using the product to ensure proper functionality and safety.

Figure 1: Konnek Stein Wireless Security Camera (White)
This image displays the Konnek Stein Wireless Security Camera in white, showcasing its compact dome design with the camera lens visible at the top. The base features the 'KONNEK STEIN' branding.
Пакеттин мазмуну
Please verify that all items are present and in good condition upon opening the package. If any items are missing or damaged, contact customer support.
- Konnek Stein Wireless Security Camera (QC21)
- Кубаттуу адаптер
- Монтаждоочу аксессуарлар (бурамалар, дубал сайгычтар)
- Колдонуучунун Колдонмосу (бул документ)
Жайгашуу
1. Камераны күйгүзүү
- Кубат адаптерин камеранын электр киргизүү портуна туташтырыңыз.
- Кубат адаптерин стандарттуу электр розеткасына сайыңыз.
- Wait for the camera's indicator light to turn on, indicating it is powered.
2. Колдонмону орнотуу жана каттоо эсебин түзүү
The Konnek Stein camera uses the ENKLOV app for control and monitoring.
- Scan the QR code provided in the quick start guide (or search "ENKLOV" in your device's app store) to download the ENKLOV app.
- Колдонмону Android же iOS түзмөгүңүзгө орнотуңуз.
- Open the ENKLOV app and follow the on-screen instructions to create a new account or log in if you already have one.
3. Wi-Fiга туташуу
The camera supports 2.4GHz Wi-Fi networks. 5G Wi-Fi is not supported.
- Ensure your mobile device is connected to the 2.4GHz Wi-Fi network you intend to use for the camera.
- In the ENKLOV app, tap "Add Device" or the "+" icon.
- Select the camera model (QC21) or scan the QR code on the camera itself if prompted.
- Follow the app's instructions to connect the camera to your Wi-Fi network. This typically involves displaying a QR code on your phone screen for the camera to scan.
- Once connected, the camera's indicator light will change, and the app will confirm successful pairing.
4. Камераны орнотуу
The camera supports surface mount and wall mount installations.
- Жер үстүндөгү орнотуу: Place the camera on a flat, stable surface such as a table, shelf, or desk. Ensure it has a clear view сиз көзөмөлдөгүңүз келген аймак.
- Дубалга орнотуу:
- Choose a suitable location on a wall, ensuring it is within Wi-Fi range and has access to a power outlet.
- Use the provided mounting template (if available) or mark the drill holes based on the camera's base.
- Зарыл болсо, тешиктерди бургулап, дубалга бекиткичтерди киргизиңиз.
- Secure the camera's mounting bracket (if separate) or the camera itself to the wall using the provided screws.
- Камеранын бурчун зарылчылыкка жараша тууралаңыз.
Иштөө нускамалары
1. Түз эфир View жана панорамалоо/кыйшайтуу башкаруусу
Once connected, open the ENKLOV app to access the live video feed.
- Tap on the camera's name in the app to view жандуу тоют.
- Use the on-screen controls to pan (355° horizontal) and tilt (110° vertical) the camera lens for a 360° comprehensive coverage.

Figure 2: 360° Comprehensive Monitoring
This diagram illustrates the camera's ability to provide 360-degree comprehensive monitoring, highlighting its 355° horizontal pan and 105° vertical tilt capabilities, allowing for full room coverage.
2. Эки тараптуу аудио
Камерада эки тараптуу байланыш үчүн орнотулган микрофон жана динамик бар.
- Түз эфирде view, камера аркылуу сүйлөшүү үчүн микрофон сүрөтчөсүн таптаңыз.
- Камеранын жайгашкан жеринен аудио угуу үчүн динамик сүрөтчөсүн таптаңыз.

3-сүрөт: Эки тараптуу аудио байланыш
This image depicts the two-way audio functionality, showing a person speaking into their phone and another person responding, illustrating real-time conversation through the camera.
3. Кыймылды аныктоо жана эскертүүлөр
The camera can detect motion and send instant alerts to your mobile phone.
- Enable motion detection in the ENKLOV app settings for your camera.
- Керектүүлүгүнө жараша сезгичтик деңгээлин тууралаңыз.
- When motion is detected, you will receive a notification on your phone, allowing you to review the event immediately.

4-сүрөт: Кыймылды аныктоо жөнүндө эскертүү
This image shows a smartphone displaying a "Motion Detection 1 New notice" alert, demonstrating how the camera instantly notifies users of detected activity.
4. Түнкү көрүнүш
The camera is equipped with infrared LEDs for clear night vision in low-light conditions.
- Night vision activates automatically when the environment becomes dim.
- The 9*940nm infrared LEDs provide effective monitoring even in complete darkness.

Figure 5: Day vs. Night Vision
This split image illustrates the camera's dual capabilities: full color quality during the day and clear infrared night vision in low-light or dark conditions.
5. Сактоо параметрлери
The camera supports both local storage via TF card and cloud storage.
- TF карта уячасы: Insert a compatible TF (microSD) card into the camera's slot for local recording. The camera will automatically record footagкартага e.
- Булуттагы сактагыч: Subscribe to the ENKLOV cloud service for secure, encrypted cloud storage of your recordings. This provides an off-site backup and enhanced privacy protection.

Figure 6: Multiple Storage Methods
This graphic illustrates the camera's flexible storage options, including local storage via a TF card, direct recording to a connected device, and secure cloud storage.
6. Multi-Terminal & Multi-User Sharing
The ENKLOV app allows multiple devices to access the camera feed simultaneously and enables sharing with other users.
- Up to 4 devices can access the camera feed concurrently.
- Share access to your camera with family members or trusted individuals through the app's sharing features.

Figure 7: Multi-Terminal & Multi-User Sharing
This image demonstrates the camera's compatibility with multiple operating systems (iOS, Android, Windows, MAC) and its ability to support multi-terminal viewing and sharing with other users.
Техникалык тейлөө
- Тазалоо: Камера линзасын жана корпусун тазалоо үчүн жумшак, кургак чүпүрөктү колдонуңуз. Суюк тазалоочу каражаттарды же абразивдүү материалдарды колдонбоңуз.
- Программалык камсыздоонун жаңыртуулары: Regularly check the ENKLOV app for available firmware updates to ensure optimal performance and security. Follow the app's instructions for updating.
- Жайгашкан жери: Камераны күн нурунан, экстремалдык температурадан жана жогорку нымдуулуктан алыс, туруктуу жерге жайгаштырыңыз.
- Тармактын туруктуулугу: A stable 2.4GHz Wi-Fi connection is crucial for consistent performance. Ensure your router is functioning correctly and the camera is within optimal range.
Проблемаларды чечүү
| Көйгөй | Мүмкүн себеп | Чечим |
|---|---|---|
| Камера Wi-Fi'га туташпай жатат | Incorrect Wi-Fi password; 5GHz Wi-Fi network; camera too far from router; network interference. |
|
| Жандуу видео түрмөгү жок | Camera offline; poor network connection; app issue. |
|
| Кыймыл эскертүүлөрү алынган жок | Motion detection disabled; app notifications blocked; low sensitivity. |
|
| Эки тараптуу аудио иштебейт | Microphone/speaker muted in app; volume too low; network latency. |
|
Техникалык шарттар
| Өзгөчөлүк | Деталь |
|---|---|
| Модель номери | QC21 |
| Резолюция | 1080P Full HD |
| Pan/Tilt диапазону | 355° Горизонталдык, 110° Вертикалдуу |
| Байланыш | Wi-Fi (2.4 ГГц гана) |
| Аудио | Эки тараптуу аудио |
| Түнкү көрүнүш | 9*940nm Infrared LEDs |
| Сактагыч параметрлери | TF Card Slot, Cloud Storage |
| Motion Detection | Yes, with instant alerts |
| Шайкеш түзмөктөр | Смартфон (Android, iOS) |
| Ички/тышкы колдонуу | Indoor |
| Монтаж түрү | Surface mount and wall mount |
| Өлчөмдөрү (L x W x Y) | 3.58 x 3.58 x 4.53 дюйм |
| Элемент Салмагы | 1.25 фунт (0.57 килограмм) |
| UPC | 811517030301 |
Кардарларды колдоо
For any questions, technical assistance, or issues not covered in this manual, please contact our dedicated customer support team. You can find the after-sales email address in the original product packaging or on the product's official webсайт.
Please have your product model number (QC21) and purchase information ready when contacting support to expedite the process.





