Introduction
This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19. Please read this manual thoroughly before using the appliance and keep it for future reference. Proper use and care will ensure optimal performance and extend the lifespan of your washing machine.
Коопсуздук маалыматы
Adhering to safety guidelines is crucial for preventing accidents and ensuring the longevity of your appliance. Always follow these instructions:
- Электр коопсуздугу: Ensure the washing machine is connected to a properly grounded electrical outlet. Do not use extension cords or adapters. Disconnect power before any maintenance or cleaning.
- Суу байланыштары: Use new hose sets for water connection. Do not reuse old hoses. Ensure all connections are tight to prevent leaks.
- Балдар жана үй жаныбарлары: Keep children and pets away from the appliance during operation. The appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities unless supervised.
- Орнотуу: The appliance must be installed on a firm, level surface. Remove all transit bolts before operation to prevent damage.
- Күйүүчү материалдар: Тазаланган, жуулган, сууланган же күйүүчү же жарылуучу заттар менен тактар бар нерселерди жуубаңыз.
- Шайманды колдонуу: This appliance is intended for household use only. Do not attempt to repair or modify the machine yourself. Contact qualified service personnel for repairs.
Продукт бүттүview
The Candy RO1294DXH5Z-19 is a 9 kg front-load washing machine designed for efficient and convenient laundry care. Key features include a 1200 RPM spin speed, 16 wash programs, and smart connectivity via Wi-Fi and Bluetooth for enhanced control.

1-сүрөт: Фронт view of the Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19. This image displays the main body of the washing machine, including the front-loading door, control panel, and detergent drawer.
Control Panel and Program Dial
The washing machine features an intuitive touch control console and a rotary program dial for selecting wash cycles and options.

2-сүрөт: Close-up of the digital control panel, showing the display, touch buttons for various functions, and indicators for cycle status.

3-сүрөт: Close-up of the program selection dial, illustrating the various wash programs and quick wash options available.
Кир жуугуч суурма
The detergent drawer is located on the top left of the control panel and is divided into compartments for pre-wash, main wash, and fabric softener.

4-сүрөт: Жогорку view of the washing machine, showing the detergent drawer pulled out, revealing its compartments for different laundry additives.
Орнотуу жана орнотуу
Proper installation is essential for the safe and efficient operation of your washing machine. It is recommended to have the appliance installed by a qualified technician.
- Пакеттен чыгаруу: Бардык таңгактоочу материалдарды кылдаттык менен алып салыңыз. Машинаны кандайдыр бир бузулууларды текшериңиз.
- Транзиттик болтторду алып салуу: Before use, locate and remove the transit bolts from the rear of the machine. These bolts secure the drum during transport and must be removed to prevent severe damage during operation. Keep the bolts for future transport.
- Позициялоо: Place the washing machine on a firm, level floor. Ensure there is adequate space around the machine for ventilation and access.
- Түздөө: Adjust the adjustable leveling legs at the bottom of the machine to ensure it is perfectly level. A level machine reduces vibration and noise during operation.
- Суу туташуу: Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure the connection is secure and leak-free.
- Дренаж туташуусу: Position the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fastened to prevent displacement during draining. The height of the drain should be between 60 cm and 100 cm from the floor.
- Электр байланышы: Plug the power cord into a grounded 220 Volt electrical outlet. Do not use adapters or extension cords.

5-сүрөт: Side view of the washing machine, illustrating its dimensions and the location of the water inlet and drain hose connections at the rear (not fully visible).
Иштөө нускамалары
Кадимки жуу цикли үчүн бул кадамдарды аткарыңыз:
- Кир жуугучту даярдоо: Sort laundry by fabric type, color, and degree of soiling. Check pockets and close zippers.
- Кир жүктөө: Open the door and load the laundry into the drum. Do not overload the machine; ensure there is enough space for clothes to tumble freely.
- Жуучу каражатты кошуу: Pull out the detergent drawer and add the appropriate amount of detergent and fabric softener to the designated compartments. Refer to detergent packaging for dosage recommendations.
- Программаны тандоо: Turn the program dial to select one of the 16 available wash programs. The digital display will show the program details.
- Adjust Options (Optional): Use the touch control panel to select additional options such as temperature, spin speed, or delayed start, if desired.
- Smart Control (Wi-Fi + Bluetooth): For advanced control and additional programs, download the Candy Simply-Fi app on your smartphone. Connect the washing machine via Wi-Fi or Bluetooth to access smart features, monitor cycles, and download new programs.
- Циклды баштоо: Press the Start/Pause button to begin the wash cycle. The door will lock, and the machine will start filling with water.
- Циклдин аягы: Once the cycle is complete, the machine will signal with an audible alert, and the door will unlock. Remove laundry promptly to prevent wrinkles.
Техникалык тейлөө жана кам көрүү
Үзгүлтүксүз тейлөө сиздин кир жуугуч машинаңыздын оптималдуу иштешин камсыз кылат жана анын иштөө мөөнөтүн узартат.
- Кир жуучу каражаттар салынган кутучаны тазалоо: Periodically remove and clean the detergent drawer under running water to prevent detergent residue buildup.
- Барабанды тазалоо: Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) regularly to clean the drum and remove any odors or residue.
- Фильтрди тазалоо: The drain pump filter should be cleaned periodically to remove lint and small objects. Refer to the full manual for specific instructions on accessing and cleaning the filter.
- Тышкы тазалоо: Машинанын сыртын жумшак менен сүртүңүз, гamp кездеме. Абразивдүү тазалагычтарды же эриткичтерди колдонбоңуз.
- Эшик мөөр: After each wash, wipe the door seal to remove any moisture or debris, which helps prevent mold and odors.
- Кыштоо: If the machine is to be left in an unheated area during winter, drain all water from the hoses and pump to prevent freezing damage.
Проблемаларды чечүү
Кызматка кайрылуудан мурун төмөнкү жалпы маселелерди текшериңиз:
| Көйгөй | Мүмкүн себеп | Чечим |
|---|---|---|
| Машина иштебейт | No power, door not closed, Start/Pause button not pressed. | Check power supply, ensure door is securely closed, press Start/Pause. |
| Суу толбой жатат | Суу түтүгү жабылган, кирүүчү шланг ийилген, суунун басымы өтө төмөн. | Суу кранын ачыңыз, шлангыңызды түзүңүз, суу менен камсыздоону текшериңиз. |
| Суу агып кетпейт | Дренаждык шланг ийилген же бөгөлгөн, насостун чыпкасы бүтүп калган. | Дренаж түтүгүн түздөңүз, насостун чыпкасын тазалаңыз. |
| Ашыкча титирөө/ызы -чуу | Транзиттик болттар алынбаган, машина түз эмес, жүк бирдей эмес. | Remove transit bolts, level the machine, redistribute laundry. |
| Начар жууш натыйжалары | Жуучу каражаттын туура эмес дозасы, ашыкча жүктөлгөн машина, туура эмес программа. | Жуучу каражатты тууралаңыз, жүктүн көлөмүн азайтыңыз, ылайыктуу программаны тандаңыз. |
If problems persist after attempting these solutions, please contact customer service.
Техникалык шарттар
| Өзгөчөлүк | Деталь |
|---|---|
| Бренд | КАНДАЙ |
| Модель номери | RO1294DXH5Z-19 |
| Кубаттуулугу | 9 килограмм |
| Макс айлануу ылдамдыгы | 1200 RPM |
| Программалар | 16 (plus additional via Simply-Fi app) |
| Байланыш | Wi-Fi + Bluetooth (Simply-Fi) |
| Control Console | тийүү |
| Өлчөмдөр (D x W x H) | 53 x 60 x 85 см |
| Элемент Салмагы | 65 килограмм |
| Тtage | 220 вольт |
| Ызы-чуу деңгээли (Жуу) | 55 децибел |
| Жылдык энергия керектөө | Жылына 191 киловатт саат |
| Өзгөчөлүктөр | Жөнгө салынуучу тегиздөөчү буттар |
Кепилдик маалымат
Your Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19, comes with a 2 жылдык кепилдик. This warranty covers manufacturing defects and malfunctions under normal household use. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the warranty card included with your appliance or contact customer service.
Колдоо жана тейлөө
For installation services, technical support, or any inquiries regarding your Candy washing machine, please contact the authorized service centers:
- Alessa Customer Service Contact Center: 8001240020
- Installation Services (Riyadh): +966-11-4094006 Кошумча – 113
- Installation Services (Jeddah): +966-12-6577714
- Installation Services (Dammam): +966-13-8343691
- Installation Services (Qassim): +966 581044198
- Installation Services (Abha): +966 593322785
When contacting support, please have your model number (RO1294DXH5Z-19) and purchase details ready.





