Introduction
This manual provides instructions for the setup, operation, and maintenance of your EPOS | SENNHEISER Impact SDW 5011 Headset. The EPOS | SENNHEISER Impact SDW 5011 is a 3-in-1 DECT headset designed for seamless communication in various work environments, including busy open offices and remote setups. It connects to your PC via a DECT dongle, offering optimal call clarity and mobility.
Пакеттин мазмуну
Before proceeding with the setup, please ensure all components are present in the package.

Сүрөттүн сүрөттөлүшү: This image displays the complete package contents of the EPOS Impact SDW 5011 headset. It includes the EPOS Impact SDW 5011 headset itself, a DECT dongle, a charging cable, a soft pouch for storage, a compliance sheet, a quick guide, and a safety guide.
- EPOS Impact SDW 5011 Headset
- DECT Dongle
- Заряддоо кабели
- Жумшак баштык
- Шайкештик баракчасы
- Quick колдонмо
- Коопсуздук колдонмосу
Жайгашуу
1. Гарнитураны заряддоо
Баштапкы колдонуудан мурун, гарнитураны толугу менен кубаттаңыз.
- Заряддоо кабелин гарнитуранын кубаттоо портуна туташтырыңыз.
- Кубаттоочу кабелдин экинчи учун USB кубат булагына туташтырыңыз (мисалы, компьютердин USB порту, USB дубал адаптери).
- The headset's indicator light will show charging status. Refer to the Quick Guide for specific light indications.
2. Connecting to PC via DECT Dongle
The headset connects to your PC using the provided DECT dongle for a plug-and-play experience.
- Insert the DECT dongle into an available USB port on your PC.
- The dongle will automatically pair with the headset. An indicator light on both the dongle and headset will confirm a successful connection.
- Ensure your PC's audio settings are configured to use the EPOS Impact SDW 5011 as the default input and output device.

Сүрөттүн сүрөттөлүшү: This diagram illustrates the EPOS Impact SDW 5011 headset alongside its DECT dongle. Callouts highlight key features: "Make your DECT headset mobile" pointing to the dongle, "Hearing protection from acoustic shock" and "Sound clarity in high density environments" pointing to the earcup, "Exceptional speech intelligibility" pointing to the microphone, and "Simple hot desking and remote working" pointing to the overall headset design.
3. Кийим стилдери
The headset offers a 3-in-1 wearing style system for customized comfort.
- Баш боосу: For traditional over-the-head wear.
- Кулак илгич: For a discreet, single-ear fit.
- Моюн боосу: For behind-the-neck wear.
Refer to the Quick Guide for instructions on how to switch between wearing styles.

Сүрөттүн сүрөттөлүшү: Алдыңкы бети view of the EPOS Impact SDW 5011 headset, showcasing its headband wearing style. The headset is black with a single earcup and an adjustable microphone boom.
Иштөө нускамалары
1. Күйгүзүү/өчүрүү
- Күйгүзүү үчүн, кубат баскычын индикатор жарыгы күйгүчө басып туруңуз.
- Өчүрүү үчүн, индикатор жарыгы өчкөнгө чейин Кубат баскычын басып, кармап туруңуз.
2. Чалууларды башкаруу
- Чалууга жооп берүү/аяктоо: Чакыруу баскычын басыңыз.
- Чакырууну четке кагуу: Чакыруу баскычын басып, кармап туруңуз.
- Үндү тууралоо: Use the Volume Up (+) and Volume Down (-) buttons on the headset.
- Микрофондун үнүн басуу: Press the Mute button on the microphone boom.
3. Softphone Compatibility
The EPOS Impact SDW 5011 is broadly compatible with all major Unified Communications (UC) softphones. Ensure your softphone application is running and configured to use the headset.

Сүрөттүн сүрөттөлүшү: This diagram highlights additional features of the EPOS Impact SDW 5011 headset. Callouts indicate "All-day wearing comfort" with soft leatherette ear pads, "Enhanced security" with Protected Pairing and DECT Security certification, and "Simple hot desking and remote working" for fast, secure pairing.

Сүрөттүн сүрөттөлүшү: A close-up image of the earcup of the EPOS Impact SDW 5011 headset, with text overlay stating "Optimized for UC," indicating its compatibility and performance with Unified Communications platforms.
Техникалык тейлөө
1. Тазалоо
- Wipe the headset and dongle with a soft, dry cloth.
- Суюк тазалагычтарды же эриткичтерди колдонбоңуз.
- Заряддоочу контакттардын таза жана таштандылардан таза экенин текшериңиз.
2. Сактоо
When not in use, store the headset in the provided soft pouch to protect it from dust and damage.

Сүрөттүн сүрөттөлүшү: А тарап проfile view of the EPOS Impact SDW 5011 headset, showing the single earcup, microphone boom, and the adjustable headband.
Проблемаларды чечүү
If you encounter issues with your EPOS Impact SDW 5011 headset, refer to the following common solutions.
| Көйгөй | Мүмкүн себеп | Чечим |
|---|---|---|
| No audio / Microphone not working | Headset not powered on, not paired, or PC audio settings incorrect. |
|
| Аудио сапаты начар | Interference, low battery, or distance from dongle. |
|
| Гарнитура жупташкан жок | Dongle not recognized or pairing mode not activated. |
|
Техникалык шарттар
Detailed technical specifications for the EPOS Impact SDW 5011 Headset.
- Модель аты: IMPACT SDW 5011
- Байланыш технологиясы: Зымсыз (DECT)
- Кийүү стилдери: Headband, Ear Hook, Neckband (3-in-1)
- Шайкеш түзмөктөр: PC, UC Softphones
- Жыштык диапазону: 20 Гц - 20 000 Гц
- Батареянын иштөө мөөнөтү: Approximately 4 hours (talk time)
- Элемент Салмагы: 2 унция
- Өзгөчөлүктөр: Ear Hook, Plug and Play, Robust design
- Ызы-чууну көзөмөлдөө: None (focus on speech intelligibility)
- Өндүрүүчү: EPOS
- UPC: 840064407816
Кепилдик жана колдоо
Information regarding product warranty and customer support was not available in the provided data. Please refer to the official EPOS website or the documentation included in your product package for detailed warranty terms and support contact information.
Кошумча жардам алуу үчүн, сиз иш сапары менен болот EPOS Store on Amazon.





