1. Киришүү
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Rongta RP820 Thermal Receipt Printer. Please read this manual thoroughly before using the printer to ensure proper function and longevity.
The Rongta RP820 thermal receipt printer, showcasinанын компакттуу дизайны жанаample receipt.
The Rongta RP820 is an 80mm thermal POS printer equipped with an auto-cutter, supporting cash drawer functionality and ESC/POS print commands. It offers multiple interface options including USB, Serial, and Ethernet, and is compatible with Windows, Mac, and Linux operating systems.
2. Орнотуу колдонмосу
2.1 Кутудан чыгаруу жана алгачкы текшерүү
Carefully remove the printer and all accessories from the packaging. Verify that all included components are present:
- Rongta RP820 Thermal Receipt Printer
- Кубаттуу адаптер жана кабель
- USB кабели
- Термалдык кагаз түрмөк
- Колдонуучунун Колдонмосу (бул документ)
- Driver CD (or download from official webсайт)
2.2 Термикалык кагазды жүктөө
- Open the printer cover by pushing the cover open button.
- Insert the thermal paper roll into the paper compartment, ensuring the printing side faces upwards.
- Кескичтин жанынан бир аз кагазды тартыңыз.
- Принтердин капкагын ордуна чыкылдаган үн чыкканча бекем жабыңыз.
This video provides a visual guide to the initial setup of the Rongta RP820 printer, including powering on, loading thermal paper, and performing a self-test print. It also highlights the various connection ports.
2.3 Туташтыруучу кабельдер
The RP820 printer supports USB, Serial, and Ethernet connections. Connect the appropriate cable(s) to the corresponding ports on the back of the printer and to your computer or network device.
- USB туташуу: Use the provided USB cable to connect the printer to your computer.
- Сериялык туташуу: Connect a serial cable (DB9) from the printer to your computer's serial port.
- Ethernet (LAN) туташуусу: Принтердин LAN портунан Ethernet кабелин тармак роутериңизге же коммутаторуңузга туташтырыңыз.
- Акча тартмасынын туташуусу: Connect the cash drawer cable to the dedicated cash drawer port on the printer.
This image highlights the printer's connectivity options, including USB, Serial, and LAN ports, along with the cash drawer interface. It also shows the easy-to-access paper compartment.
2.4 Күйгүзүү
- Connect the power adapter to the printer's power port and then plug it into an electrical outlet.
- Flip the power switch located on the side of the printer to the 'ON' position. The 'POWER' indicator light should illuminate.
2.5 Драйверди орнотуу
For the printer to communicate with your computer, drivers must be installed. Drivers can be found on the included CD or downloaded from the official Rongta webсайт.
- Windows: Follow the on-screen instructions from the driver installer. Ensure you select the correct port (USB, COM, or network IP) during installation.
- Mac/Linux: Refer to the specific driver installation guides available on the Rongta official webдеталдуу кадамдар үчүн сайт.
Note: The printer does not support direct connection to mobile iPhone/iPad devices or Bluetooth/Wi-Fi connectivity.
3. Иштөө нускамалары
3.1 Негизги басып чыгаруу
Once drivers are installed and the printer is connected, you can print receipts from your POS software or application. The printer will automatically cut the receipt after printing, thanks to its integrated auto-cutter function.
The RP820 printer offers high-speed printing and an automatic cutter for efficient and clean receipt output, ideal for busy environments.
3.2 Cash Drawer Control
The RP820 printer can drive a cash drawer. Ensure your cash drawer is connected to the printer's cash drawer port. Your POS software will send commands to the printer to open the cash drawer automatically during transactions.
The RP820 printer supports cash drawer driving, allowing seamless integration with point-of-sale systems for automated cash drawer opening.
3.3 ESC/POS Command Support
The printer is compatible with standard ESC/POS print commands, allowing for flexible integration with various POS software and custom applications.
The RP820 printer integrated into a point-of-sale system, demonstrating its practical application in a retail setting.
4. Техникалык тейлөө
4.1 Кагазды алмаштыруу
When the 'PAPER' indicator light flashes or printing becomes faint, it's time to replace the thermal paper roll. Follow the steps in Section 2.2 for loading a new roll.
4.2 Тазалоо
Үзгүлтүксүз тазалоо басып чыгаруу сапатын сактоого жардам берет жана принтердин иштөө мөөнөтүн узартат.
- Басма башчысы: Use a cotton swab lightly moistened with isopropyl alcohol to gently wipe the print head. Allow it to dry completely before use.
- Кесүүчү: Remove any paper dust or debris from the auto-cutter mechanism using a soft brush.
- Сырткы: сыртын жумшак менен сүртүңүз, гamp кездеме. Абразивдүү тазалагычтардан алыс болуңуз.
4.3 Кызып кетүүдөн коргоо
The printer is designed with overheating protection. If the printer becomes too hot during continuous operation, it may temporarily pause printing to cool down. Allow the printer to rest if this occurs.
5. Кыйынчылыктарды
This section addresses common issues you might encounter with your RP820 printer.
5.1 Индикатор жарыктары
- POWER (Blue): Принтердин күйүп турганын көрсөтөт.
- PAPER (Orange): Flashing indicates low paper or no paper. Solid indicates paper is present.
- ERROR (Red): Indicates a general error, such as paper jam, print head overheating, or cover open.
5.2 Жалпы көйгөйлөр жана аларды чечүү жолдору
| Көйгөй | Мүмкүн себеп | Чечим |
|---|---|---|
| Принтер күйбөй жатат | Power cable disconnected, power switch off, faulty power adapter. | Check power connections, ensure switch is ON, test with another outlet. |
| Басып чыгаруу жок / Бланк дүмүрчөктөр | No paper, paper loaded incorrectly, print head issue, incorrect driver/port selection. | Load paper correctly (printing side up), clean print head, verify driver settings and port. |
| Кагаз тыгылышы | Paper not loaded straight, foreign object in paper path. | Open cover, carefully remove jammed paper, ensure paper is loaded correctly. |
| Принтер компьютер тарабынан таанылган жок | Driver not installed, incorrect cable, faulty port. | Install/reinstall drivers, try a different USB/Ethernet cable or port. |
| Акча салгыч ачылбай жатат | Cash drawer cable disconnected, POS software not sending open command. | Check cable connection, configure POS software for cash drawer control. |
5.3 Шайкештик боюнча эскертүүлөр
The Rongta RP820 printer is not compatible with Grubhub, Doordash, Square POS systems, or Chromebooks. It also does not feature built-in Bluetooth or Wi-Fi connectivity.
The RP820 printer is compatible with various operating systems, including Windows, Mac, and Linux, allowing flexible integration into existing systems.
6. Техникалык шарттар
| Өзгөчөлүк | Спецификация |
|---|---|
| Модель номери | RP820 |
| Басма технологиясы | Термикалык |
| Басып чыгаруу ылдамдыгы | 300мм/сек чейин |
| Paper Width | 80mm (3 1/8") |
| Кагаздын диаметри | 79.5±0.5mm × φ80mm |
| Кагаз калыңдыгы | 0.06~0.08мм |
| Резолюция | 203 dpi |
| Авто кескич | Жарым-жартылай кесип |
| Interfaces | USB, Serial (DB9), Ethernet (LAN) |
| Накталай акча тартмасынын чыгышы | DC 24V/1A |
| Кубаттуу адаптер | DC 24V/2.5A |
| Операциялык системанын шайкештиги | Windows (2003/XP/7/8/10), Mac, Linux |
| Продукциянын өлчөмдөрү | 7.87"D x 7.8"W x 6.7"H |
| Элемент Салмагы | 4.4 фунт (2 кг) |
| Эстутум сактоо сыйымдуулугу | 64 KB |
| UPC | 610840367029 |
7. Кепилдик жана колдоо
7.1 Кепилдик маалыматы
The Rongta RP820 Thermal Receipt Printer comes with a limited warranty. Please refer to the warranty card included with your product or visit the official Rongta webбелгилүү бир шарттар жана шарттар үчүн сайт.
7.2 Техникалык колдоо
For technical assistance, driver downloads, or further inquiries, please visit the official Rongta website or contact their customer support. Contact information can typically be found on the product packaging or the official webсайт.
8. Тиркемелер
The Rongta RP820 printer is suitable for a wide range of business applications due to its versatility and robust features.
The RP820 printer is versatile and can be used in a wide range of commercial settings, including retail, hospitality, and service industries.
- Чекене дүкөндөр
- Супермаркеттер
- Ресторандар жана кафелер
- мейманканалар
- Canteens
- Тамак-аш унаалары
- Ticket Points
- And any other business requiring receipt printing.
