1. Киришүү
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Schneider Electric Smart Wallbox Schneider Charge EVH5A11N2C7. This wall-mounted charging station is designed for electric vehicles and complies with the IEC61851-1 standard. It is suitable for private use at home, including garage or outdoor wall installations.
The Schneider Charge offers a rated output power of 11 kW and features a 7-meter fixed T2 cable. It includes built-in protection against DC fault current (RDC-DD) and can be controlled via the Wiser Home app for remote management and real-time insights.

Сүрөт 1: Алдыңкы view of the Schneider Electric Smart Wallbox Schneider Charge EVH5A11N2C7.
2. Коопсуздук маалыматы
Сураныч, орнотуу жана иштетүү алдында бардык коопсуздук нускамаларын кылдаттык менен окуп чыгыңыз. Бул нускамаларды аткарбоо электр шокуна, өрткө же олуттуу жаракатка алып келиши мүмкүн.
- Орнотуу бардык жергиликтүү жана улуттук электр кодекстерине жана эрежелерине ылайык квалификациялуу электрик тарабынан аткарылышы керек.
- Кубаттоочу станцияны ачууга, бөлүктөргө бөлүүгө же өзгөртүүгө аракет кылбаңыз. Ичинде колдонуучу тейлей турган тетиктер жок.
- Ensure the power supply to the charging station is disconnected before any installation or maintenance work.
- Do not use the charging station if the cable, plug, or unit itself is damaged.
- Иштеп жаткан учурда балдарды жана үй жаныбарларын кубаттоочу станциядан алыс кармаңыз.
- The operating temperature range is between -35°C and 55°C. Do not operate outside this range.
- The unit has an IP55 protection grade (dust and water resistant) and IK10 protection grade (impact resistant).
3. Пакеттин мазмуну
Пакетте бардык буюмдар бар экенин текшериңиз:
- Schneider Electric Smart Wallbox Schneider Charge EVH5A11N2C7 (with integrated 7m T2 cable)
- Монтаждык аксессуарлар (бурамалар, дубал сайгычтар)
- Орнотуу шаблону
- Колдонуучунун Колдонмосу (бул документ)
4. Орнотуу жана орнотуу
The Schneider Charge is designed for easy installation, typically taking less than 5 minutes for a qualified electrician. No special tools are required beyond standard electrical installation equipment.
4.1 Mounting the Wallbox
The wallbox can be mounted indoors or outdoors. Ensure the mounting surface is stable and capable of supporting the unit's weight (5.1 kg without cable). The unit dimensions are (W) 244 mm x (H) 352 mm x (D) 107 mm.

2-сүрөт: Артка view of the wallbox, illustrating the mounting plate and cable entry points.
The design allows for cable access from the bottom, top, and rear for flexible installation. Wall spacers are included for installations on uneven surfaces.

3-сүрөт: Ички view showing robust power cabling and multiple cable entry options (bottom, top, rear).
4.2 Электрдик туташуу
The charging station requires a three-phase (3P+N) power supply. It operates at 16A at 400VAC with a frequency of 50Hz/60Hz. It is compatible with TN-S, TT, or IT grounding systems.
Connect the power supply according to the wiring diagram provided in the full installation guide (not included in this manual) and local electrical regulations. The integrated RDC-DD (Residual Direct Current Detecting Device) provides protection against DC fault currents.
4.3 App Integration (Wiser Home)
The Schneider Charge can be connected to the Wiser Home app for enhanced control and monitoring. This allows for remote control, real-time insights, and scheduling of charging sessions.
- Download the Schneider Electric Wiser Home mobile application from your device's app store.
- Follow the in-app instructions to add and configure your Schneider Charge wallbox.
- The charging station can connect to your internet home router via Wi-Fi or an RJ45 Ethernet cable.

Figure 4: ашыкview of Smart Charging features, including PV surplus charging, remote control, real-time insights, scheduling, and Wiser App compatibility.
The charging station can also integrate into Schneider Electric HEMS (Home Energy Management System) for comprehensive energy monitoring.
5. Операция
Operating the Schneider Charge is straightforward, whether directly or via the Wiser Home app.
5.1 Төлөмдү баштоо
- Ensure your electric vehicle is parked safely near the charging station.
- Take the T2 charging cable plug from the wallbox and insert it into your vehicle's charging port.
- The charging process will typically start automatically. The LED indicator on the wallbox will change color to show the charging status.

Figure 5: An electric vehicle connected to the Schneider Charge wallbox for charging.
5.2 LED индикаторунун абалы
The LED on the charging station indicates its current status:
- Көк: Standby or connected to the app.
- Жашыл: Кубатталууда.
- Кызыл: Error or fault condition. Refer to the troubleshooting section.
5.3 Using the Wiser Home App
The Wiser Home app allows you to:
- Start and stop charging remotely.
- Monitor charging status and energy consumption in real-time.
- Артыкчылык алуу үчүн кубаттоо сессияларын пландаштырыңызtage of off-peak electricity rates or PV surplus charging.
- Adjust the maximum power assigned to the charging vehicle based on household consumption.
The charging station also supports the OCPP 1.6 communication protocol for connection to third-party cloud monitoring devices.
6. Техникалык тейлөө
The Schneider Charge is designed for minimal maintenance. Regular cleaning and inspection are recommended.
- Тазалоо: Кубаттоочу станциянын сыртын жумшак, d менен сүртүңүзamp кездеме. Абразивдүү тазалоочу каражаттарды же эриткичтерди колдонбоңуз. Тазалоодон мурун түзмөктүн электр кубатынан өчүрүлгөнүн текшериңиз.
- Текшерүү: Periodically inspect the charging cable and plug for any signs of wear, damage, or fraying. If any damage is observed, discontinue use and contact a qualified electrician for repair or replacement.
- Программалык камсыздоонун жаңыртуулары: Ensure the wallbox firmware is kept up-to-date via the Wiser Home app to benefit from the latest features and security enhancements.
7. Кыйынчылыктарды
If you encounter issues with your Schneider Charge, refer to the following common problems and solutions:
- Charging does not start:
- Ensure the charging cable is securely connected to both the wallbox and the vehicle.
- Check the LED indicator for error codes (red light).
- Verify that the power supply to the wallbox is active.
- Check the Wiser Home app for any scheduled charging times or error messages.
- Кызыл LED көрсөткүчү:
- A red LED indicates a fault. Disconnect the vehicle, power cycle the wallbox (turn off and on at the circuit breaker), and try again.
- If the error persists, consult the Wiser Home app for specific error codes or contact customer support.
- Колдонмо туташуу көйгөйлөрү:
- Ensure your home Wi-Fi network is active and the wallbox is within range.
- Restart your home router and the wallbox.
- Verify that the Wiser Home app is updated to the latest version.
- Ethernet кабелин колдонуп жатсаңыз, анын коопсуз туташканын текшериңиз.
For issues not covered here, please contact Schneider Electric customer support.
8. Техникалык шарттар
| Өзгөчөлүк | Деталь |
|---|---|
| Модель номери | EVH5A11N2C7 |
| Чыгуучу кубаттуулук | 11 кВт |
| Output Type | Fixed T2 Cable, 7 meters |
| Киргизүү көлөмүtage | 400 VAC (3P+N) |
| Кубатталуучу токтун номиналы | 16A |
| Жыштык | 50Гц/60Гц |
| Grounding System Compatibility | TN-S, TT, IT |
| DC Fault Current Detection | RDC-DD (Residual Direct Current Detecting Device) |
| IP коргоо классы | IP55 |
| IK Protection Grade | IK10 |
| Иштөө температурасы | -35°Cден 55°Cге чейин |
| Өнүмдүн Өлчөмдөрү (Ж x Y x D) | 244 мм x 352 мм x 107 мм (0.28 x 9.61 x 13.86 дюйм) |
| Product Weight (without cable) | 5.1 кг (15.91 фунт) |
| Түс | White (RAL 9003) and Green |
| Байланыш | Wi-Fi, RJ45 Ethernet, OCPP 1.6 |
9. Кепилдик жана колдоо
For warranty information and customer support, please refer to the official Schneider Electric website or contact your local Schneider Electric representative. Keep your proof of purchase for warranty claims.
You can visit the official Schneider Electric store for more information: Schneider электр дүкөнү





