1. Киришүү
The Lockly Visage Zeno Series Smart Lock is an advanced keyless entry system designed to provide secure and convenient access to your home. Featuring cutting-edge facial recognition, a 3D biometric fingerprint sensor, a patented PIN Genie keypad, and built-in Wi-Fi for remote control, this smart lock offers multiple ways to unlock your door. It also integrates seamlessly with Apple Home Key and supports voice control via Alexa and Google Assistant.
This manual provides detailed instructions for the installation, setup, operation, and maintenance of your Lockly Visage Zeno Smart Lock.
2. Негизги өзгөчөлүктөрү
- Жүздү таануу: Advanced technology for effortless, automatic unlocking upon approach, even in low light, with encrypted on-device data storage.
- Apple Home Key Integration: Unlock with a tap on your iPhone or Apple Watch, manage guest access, and set automations via the Apple Home app.
- Multi-Access Options: Unlock via facial recognition, 3D biometric fingerprint (up to 99 prints, 0.2-second recognition), PIN Genie keypad, Lockly Home app, physical key, Apple Watch, or voice assistants (Alexa/Google).
- Камтылган Wi-Fi: Enables remote control, access sharing, and activity monitoring via the Lockly Home app without an additional bridge.
- Өз алдынча орнотуунун оңой жолу: Designed for universal fit on right or left swing doors 1 3/8" to 2" thick, with installation typically completed in 15 minutes.
- Узак мөөнөттүү кайра заряддалуучу батарея: Includes two 10,000mAh lithium batteries providing up to 6 months of use per charge.

Figure 2.1: ашыкview of Lockly Visage Zeno's primary unlocking methods and connectivity.
3. Пакеттин мазмуну
Орнотууну баштоодон мурун бардык компоненттер бар экендигин текшериңиз:
- Lockly Visage Zeno Smart Lock Assembly (Exterior and Interior Units)
- Дедболт Latch
- Strike Plate жана арматура плитасы
- Монтаждоочу жабдыктар (буроолор, болттар)
- 2 x 10,000mAh Rechargeable Lithium Batteries
- Physical Keys (Backup)
- Орнотуу шаблону
- Колдонуучунун Колдонмосу (бул документ)
4. Door Compatibility
The Lockly Visage Zeno Smart Lock is designed to fit standard residential doors. Please confirm your door's dimensions meet the following requirements:
- Эшик калыңдыгы: 1 3/8 inches to 2 inches (35mm - 50mm)
- Артка: 2 3/8 inches or 2 3/4 inches (60mm or 70mm)
- Кайчылаш тешик диаметри: 2 1/8 дюйм (54мм)
- Edge Bore Diameter: 1 дюйм (25мм)
The lock is compatible with both right and left swing doors.

Figure 4.1: Door and lock dimensions for compatibility check.
5. Орнотуу боюнча колдонмо
Installation of the Lockly Visage Zeno Smart Lock is designed to be a straightforward DIY process, typically taking around 15 minutes with common household tools. For detailed step-by-step instructions, refer to the included installation template and the Lockly Home app's guided installation.
5.1. Баштоодон мурун
- Ensure your door meets the compatibility requirements (Section 4).
- Gather necessary tools: Phillips head screwdriver, measuring tape.
- Эшигиңиздеги бекиткичтердин баарын алып салыңыз.
5.2. Жалпы орнотуу кадамдары
- Эшиктин четине бекиткич кулпуну орнотуңуз.
- Mount the exterior assembly (keypad/facial recognition unit) to the door, ensuring the cable passes through the door's cross bore.
- Ички монтаждоо плитасын орнотуңуз.
- Кабелди тышкы монтаждан ички монтажга туташтырыңыз.
- Attach the interior assembly to the mounting plate.
- Insert the rechargeable batteries into the interior unit.
- Test the lock's functionality manually before closing the door.
6. Initial Setup & App Integration
After physical installation, set up your smart lock using the Lockly Home app.
6.1. Download the Lockly Home App
Издөө "Lockly Home" in your device's app store (iOS or Android) and download the application.
6.2. Create an Account and Pair Your Lock
- Open the Lockly Home app and create a new user account.
- Follow the in-app instructions to add your new Lockly Visage Zeno Smart Lock. This typically involves scanning a QR code on the lock or entering a pairing code.
- Connect the lock to your home Wi-Fi network through the app for remote control features.
6.3. User Management and Access Setup
Use the app to set up various access methods:
- Add Facial Profiles: Enroll facial data for authorized users.
- Enroll Fingerprints: Register up to 99 unique fingerprints.
- Create Access Codes: Generate permanent, one-time, or recurring PIN codes for family, friends, or service providers.
- Apple Home Key Setup: Integrate with Apple Home for iPhone/Apple Watch unlocking.

Figure 6.1: Lockly Home App interface for control and monitoring.
7. Иштөө нускамалары
7.1. Unlocking Your Door
- Жүздү таануу: Approach the lock. The dual infrared sensors will detect your face and unlock the door automatically. Ensure your face is clearly visible to the sensors. Your facial data is encrypted and stored securely on the device.
- Манжа изине кирүү: Place your registered finger on the 3D biometric sensor. The lock will recognize your fingerprint in approximately 0.2 seconds and unlock. The AI learning feature improves recognition speed and accuracy over time.
- PIN Genie Keypad: The keypad features dynamic shuffling of digits to prevent password guessing. Enter your access code by pressing the numbers displayed within the circles. The numbers will shuffle after each use.
- Apple Home Key: Tap your iPhone or Apple Watch near the lock to unlock. This feature works even if your device's battery is low.
- Lockly Home App: Open the app on your smartphone and tap the unlock icon. You can also share or revoke access for others remotely.
- Үн менен башкаруу: Use voice commands with compatible devices (e.g., "Alexa, unlock the door" or "Hey Google, unlock the door").
- Физикалык ачкыч: In case of power failure or other issues, use the provided physical keys as a backup.

Figure 7.1.1: Facial recognition in action.

Figure 7.1.2: Fast fingerprint recognition.

Figure 7.1.3: PIN Genie Keypad security feature.

Figure 7.1.4: Voice control and physical key backup.
7.2. Locking Your Door
- Кол менен кулпу: From the exterior, press the Lockly button on the keypad. From the interior, turn the thumb-turn.
- Автоматтык кулпулоо: The lock can be programmed to automatically lock after a set period (5 to 300 seconds) once the door is closed. Configure this setting in the Lockly Home app.
- Lockly Home App: Tap the lock icon in the app to remotely lock your door.

Figure 7.2.1: Programmable auto-lock feature.
7.3. Advanced Access Features
- Offline Access Codes: Generate single-use or limited-use codes for guests without requiring internet access or the app.
- Welcome Mode: Keep your door unlocked on a preset schedule, useful for periods with multiple guests or deliveries.
8. Электр энергиясын башкаруу
The Lockly Visage Zeno Smart Lock is powered by two 10,000mAh rechargeable lithium batteries, designed for long-lasting performance.
- Батареянын иштөө мөөнөтү: Under normal use, the batteries can last up to 6 months. Frequency of use may affect battery life.
- Толуктоо: The lock comes with two batteries, allowing you to always have a charged spare. Recharge batteries using a compatible USB-C cable.
- Батареянын аздыгы жөнүндө эскертүү: The lock will provide visual and audible alerts when battery levels are low. You will also receive notifications via the Lockly Home app.
- Өзгөчө кырдаалдардын күчү: In case of a completely drained battery, the lock features a USB-C charging port for temporary backup power, allowing you to unlock the door.

Figure 8.1: Rechargeable batteries and USB-C backup.
9. Техникалык тейлөө
Regular maintenance ensures optimal performance and longevity of your Lockly Visage Zeno Smart Lock.
- Тазалоо: Wipe the exterior surfaces of the lock with a soft, damp кездеме. Абразивдүү тазалагычтардан же эриткичтерден алыс болуңуз, алар жасалгага же электрондук компоненттерге зыян келтирет.
- Батареяга кам көрүү: Ensure batteries are fully charged before installation. Do not expose batteries to extreme temperatures.
- Программалык камсыздоонун жаңыртуулары: Periodically check the Lockly Home app for available firmware updates. These updates can improve performance, add new features, and address potential issues.
- Эшик тегиздөө: Ensure your door and frame remain properly aligned. Misalignment can cause the deadbolt to bind, affecting the lock's operation and potentially draining batteries faster.
10. Кыйынчылыктарды
If you encounter issues with your Lockly Visage Zeno Smart Lock, refer to the following common solutions:
| Көйгөй | Мүмкүн себеп | Чечим |
|---|---|---|
| Lock does not respond / No power | Түзүлгөн батареялар | Replace with fully charged batteries or use USB-C backup power. |
| Facial recognition not working | Poor lighting, face not properly aligned, un-enrolled user, outdated firmware. | Ensure adequate lighting. Re-enroll facial profile. Check for and install firmware updates via the app. |
| Манжа изи таанылган жок | Finger not clean/dry, un-enrolled fingerprint, sensor dirty. | Ensure finger is clean and dry. Re-enroll fingerprint if necessary. Clean the fingerprint sensor. |
| PIN Genie keypad issues | Incorrect code, keypad unresponsive. | Ensure correct code is entered. If unresponsive, check battery level. |
| Remote control via app not working | No Wi-Fi connection, app not updated, lock offline. | Verify Wi-Fi connectivity. Ensure Lockly Home app is updated. Check lock status in app. |
| Deadbolt binds or does not extend fully | Door/frame misalignment, incorrect installation. | Check door and frame alignment. Re-check installation steps, particularly deadbolt and strike plate alignment. |
For further assistance, please contact Lockly customer support.
11. Техникалык шарттар
| Атрибут | Деталь |
|---|---|
| Бренд | Кулпулуу |
| Модель аты | Lockly Visage Zeno Series |
| Модель номери | PGK728WRHKSN |
| UPC | 810055604227 |
| Кулпу түрү | joldar, |
| Өзгөчөлүктөр | Facial Recognition, Fingerprint, Wi-Fi |
| Connectivity Protocol | Wi-Fi |
| Башкаруу ыкмасы | Колдонмо |
| Материал | Металл, цинк |
| Түс | Satin Nickle |
| Аяктоо түрү | Brushed |
| Элементтин өлчөмдөрү (L x W x Y) | 8 x 8.8 x 5.3 дюйм |
| Элемент Салмагы | 6.12 фунт |
| Батареялар | 2 x 10,000mAh Литий Полимер (кошулган) |
| Батареянын иштөө мөөнөтү | Up to 6 months (normal use) |
| Камтылган компоненттер | Lockly smart lock, batteries, installation hardware |
12. Кепилдик жана колдоо
Lockly is committed to providing reliable products and excellent customer service.
- Продукт Кепилдиги: Your Lockly Visage Zeno Smart Lock comes with a 5-year product guarantee.
- Техникалык колдоо: Lockly offers lifetime 24/7 technical support via phone, email, and live chat to assist you with any questions or issues.
For support, please visit the official Lockly webсайтка же продуктунун таңгагында көрсөтүлгөн байланыш маалыматына кайрылыңыз.





