Introduction
This user manual provides detailed instructions for the installation, operation, and maintenance of your SV3C 4K PTZ POE Wired & WiFi Security Camera. This advanced security camera offers dual network connectivity (PoE and Wi-Fi), 4K Ultra HD resolution, intelligent night vision, pan-tilt-zoom capabilities with auto-tracking, two-way audio, and robust waterproofing for reliable outdoor surveillance.
Please read this manual thoroughly before using the camera to ensure proper setup and optimal performance.
Кутуда эмне бар
- 1x SV3C 4K PTZ IP Camera (Model: HX13)
- 1x Instruction Manual
- 1x Mounting Screw Kit
- 1x Power Adapter (3m cable)
- 1x Ethernet Cable (1m, for testing)
Figure 1: Components and labeled parts of the SV3C 4K PTZ Security Camera.
Продукт өзгөчөлүктөрү
Dual Network Support: PoE & Wi-Fi
The camera offers versatile connectivity options, supporting both Power over Ethernet (PoE) for stable wired connections and Wi-Fi for flexible wireless deployment. PoE allows power and data transmission through a single Ethernet cable, simplifying installation. Wi-Fi connectivity (2.4GHz/5GHz) provides convenience for areas without easy access to network cabling (requires DC power).
Figure 2: Dual connection support for PoE and Wi-Fi modes.
4K Ultra HD Resolution & Enhanced Night Vision
Experience crystal-clear surveillance with true 4K Ultra HD (3840*2160) resolution, providing four times the clarity of 1080p. The camera features a 3.6mm lens and 10fps video for precise footage. It includes three intelligent night vision modes (Color Night Vision, Infrared Night Vision, and Smart Night Vision) to ensure clear images in various low-light conditions or complete darkness.
Figure 3: Visual comparison of 4K resolution clarity.
Figure 4: Different night vision modes for optimal visibility.
Pan-Tilt-Zoom (PTZ) with Auto Tracking
The camera offers extensive pan (320°) and tilt (90°) rotation, providing a wide field of view for comprehensive area monitoring. It supports up to 8 preset positions, allowing quick focus on specific areas of interest. The intelligent auto human tracking feature ensures that no movement goes unnoticed by automatically following detected subjects.
Figure 5: Pan-Tilt capabilities and auto human tracking.
Smart Motion Detection & Multi-Layered Alerts
Equipped with advanced AI, the camera distinguishes between humans, vehicles, and pets, significantly reducing false alarms. Real-time alerts can be sent via the app, email, or FTP. Multiple alarm options, including voice and light alerts, can be configured to deter intruders effectively.
Figure 6: AI intelligent motion detection and alert methods.
Figure 7: Real-time two-way audio and multiple alert options.
IP66 Waterproof & Two-Way Audio
Designed for both indoor and outdoor use, the camera boasts an IP66 waterproof rating, ensuring reliable operation in all weather conditions. Its weatherproof casing and waterproof Ethernet port gasket provide year-round durability. The integrated two-way audio feature allows you to listen and speak through the camera, enhancing communication and security.
Ийкемдүү сактоо параметрлери
The camera supports various storage methods, including a Micro SD card (up to 128GB, not included), paid cloud storage, and ONVIF-compatible NVRs. This flexibility allows for 24/7 continuous recording or motion-triggered recording, ensuring your footage is securely stored and easily accessible.
Figure 8: ашыкview of flexible storage options.
Орнотуу колдонмосу
1. Физикалык орнотуу
The SV3C HX13 camera is designed for wall mounting. Choose a suitable location that provides the desired viewing angle and is within range of your network connection (PoE or Wi-Fi) and power source if using Wi-Fi mode.
- Монтаждоо бетин даярдаңыз: Use the included mounting template (if provided) or the camera's base to mark the drill holes on the wall.
- Бургулоо тешиктери: Drill pilot holes at the marked positions. Insert wall anchors if mounting on drywall or masonry.
- Орнотуучу негизди бекитүү: Берилген бурамалар менен камеранын бекитүүчү негизин дубалга бекитиңиз.
- Камераны тиркөө: Securely attach the camera to the mounting base. Adjust the camera's angle as needed.
Figure 9: SV3C camera mounted, illustrating its rotational movement.
2. Тармакка кошулуу
Choose between PoE or Wi-Fi connection based on your installation environment.
PoE (Power over Ethernet) Connection:
- Connect one end of an Ethernet cable (Cat5e or Cat6 recommended) to the camera's LAN port.
- Connect the other end of the Ethernet cable to a PoE switch or PoE injector.
- Ensure your PoE device is connected to your network router.
Wi-Fi туташуусу:
- Connect the included power adapter to the camera's power port and plug it into a power outlet.
- Ensure the camera is within range of your 2.4GHz or 5GHz Wi-Fi network.
- Proceed to the "Initial App Setup" section to configure Wi-Fi settings.
3. Initial App Setup (CamHiPro)
The CamHiPro app is required for initial setup and remote access.
- Колдонмону жүктөп алыңыз: Издөө "CamHiPro" in your mobile app store (Google Play for Android or App Store for iOS) and install it.
- Каттоо эсеби: Open the CamHiPro app and register a new account or log in if you already have one.
- Камера кошуу: Tap the "+" icon to add a new device. Follow the on-screen prompts to scan the QR code on the camera or manually enter the device ID.
- Тармак конфигурациясы:
- Wi-Fi үчүн: Select Wi-Fi connection, enter your Wi-Fi network name (SSID) and password when prompted. The app will guide you through connecting the camera to your Wi-Fi.
- For PoE: The camera should automatically connect to the network once powered via PoE. The app will detect it on your local network.
- Сырсөз коюу: Коопсуздук максатында камераңыз үчүн күчтүү сырсөз түзүңүз.
- Live View: Once successfully added, you can access the live view камераңыздан.
Иштөө нускамалары
1. Түз эфир View жана PTZ Control
- Open the CamHiPro app and select your camera from the device list to enter the live view интерфейс.
- Use the on-screen joystick or swipe gestures to control the camera's pan (horizontal) and tilt (vertical) movements.
- Tap the digital zoom icon to zoom in or out on the live feed.
- Алдын ала коюлган позициялар: Access the preset settings to save and recall up to 8 specific viewбурчтар.
2. Жазуу жана ойнотуу
- Tap the record icon in the live view to start/stop manual recording to your phone.
- Scheduled/Motion Recording: Configure recording schedules or motion-triggered recording via the camera settings in the app. Recordings will be saved to the inserted Micro SD card or NVR.
- Ойнотуу: Access the "Playback" section in the app to view foo жазылганtage from the SD card or cloud storage.
3. Эскертүүлөр жана эскертмелер
- Кыймылды аныктоо жөндөөлөрү: In the camera settings, navigate to "Alarm Settings" to enable motion detection, adjust sensitivity, and define detection zones.
- Human/Vehicle/Pet Detection: Enable intelligent detection to filter alerts and reduce false alarms.
- Notification Methods: Configure push notifications to your phone, email alerts, or FTP upload for alarm events.
- Үн жана жарык сигнализациясы: Activate the camera's built-in siren and spotlights to deter intruders upon detection.
4. Эки тараптуу аудио
- Түз эфирде view interface, tap the microphone icon to enable two-way audio.
- Speak into your phone's microphone to transmit your voice through the camera's speaker.
- Ensure the speaker icon is enabled to hear audio from the camera's microphone.
Техникалык тейлөө
- Тазалоо: Камера линзасын жана корпусун жумшак, d менен үзгүлтүксүз сүртүп туруңузamp чаңды жана кирди тазалоо үчүн кездеме. Катуу химиялык заттарды же абразивдүү тазалагычтарды колдонбоңуз.
- Программалык камсыздоонун жаңыртуулары: Check the CamHiPro app periodically for firmware updates. Keeping the firmware updated ensures optimal performance and security.
- Кабелдик текшерүү: Periodically inspect all cables (power, Ethernet) for any signs of wear or damage, especially for outdoor installations.
- Тармактын туруктуулугу: Ensure your Wi-Fi signal or PoE connection remains stable for uninterrupted surveillance.
Проблемаларды чечүү
| Көйгөй | Мүмкүн себеп | Чечим |
|---|---|---|
| Camera offline/No image | No power; Network disconnection; Incorrect Wi-Fi password. | Check power supply; Verify Ethernet cable connection (for PoE) or Wi-Fi signal strength; Re-enter Wi-Fi password in app; Reset camera. |
| Тез-тез жалган сигналдар | High motion sensitivity; Environmental factors (e.g., moving branches, shadows). | Reduce motion detection sensitivity; Define specific detection zones; Enable human/vehicle detection. |
| No audio/Poor audio quality | Microphone/speaker disabled in app; Network bandwidth issues. | Ensure microphone/speaker icons are enabled in live view; Check network connection stability. |
| SD карта жаздырылбай жатат | SD card full or faulty; Incorrect recording settings. | Format SD card in app; Replace SD card if faulty; Verify recording schedule/motion detection settings. |
| PTZ control unresponsive | Network lag; Camera motor issue. | Check network connection; Restart camera; Contact support if issue persists. |
Техникалык шарттар
| Модель аты | HX13 |
| Резолюция | 4K Ultra HD (3840*2160), 8MP |
| Объектив | 3.6мм |
| Frame Rate | секундасына 10 кадр |
| Байланыш | PoE (Power over Ethernet), Wi-Fi (2.4GHz/5GHz), ONVIF, RTSP, Ethernet |
| Pan/Tilt диапазону | Пан: 320°, Тилт: 90° |
| Түнкү көрүнүш | Color Night Vision, Infrared Night Vision, Smart Night Vision (Infrared + LED) |
| Аудио | Эки тараптуу аудио (орнотулган динамик жана микрофон) |
| Сактагыч параметрлери | Micro SD Card (Max 128GB), Cloud Storage (Paid), ONVIF NVR, FTP |
| Суу каршылык | IP66 суу өткөрбөйт |
| Power Source | Corded Electric (DC 12V) or PoE |
| Материал | Алюминий, Пластик |
| Өлчөмдөрү (L x W x Y) | 6.59 x 4.53 x 7.77 дюйм |
| Салмагы | 2.2 фунт |
Кепилдик жана колдоо
SV3C products typically come with a manufacturer's warranty. Please refer to the warranty card included with your product or visit the official SV3C webдеталдуу кепилдик шарттары жана шарттары үчүн сайт.
For technical support, troubleshooting assistance, or any inquiries regarding your SV3C camera, please contact SV3C customer service through their official webсайтына же продукттун таңгагында көрсөтүлгөн байланыш маалыматына кайрылыңыз.
