1. Киришүү
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your NGTeco TC1-W Cloud-Based Time Clock. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize its benefits for your employee time tracking needs.
2. Продукт бүтүп калдыview
The NGTeco TC1-W is a versatile 4-in-1 time clock system designed for small businesses, offering cloud-based management, 2.4GHz WiFi connectivity, and remote control capabilities via software and a mobile application. It supports multiple verification methods including facial recognition, fingerprint, PIN, and IC cards.
Figure 2.1: NGTeco TC1-W Time Clock and Mobile App Interface.
Негизги өзгөчөлүктөрү:
- Cloud-Based Management: Real-time punch data and report generation accessible via web браузер же колдонмо.
- Ийкемдүү график: Supports fixed, rotating, split, and on-demand shifts.
- Multi-Device Sync: Connect multiple TC1 devices for unified data across locations.
- Өркүндөтүлгөн коопсуздук: AWS (U.S. servers) with end-to-end encryption for data protection.
- Көп тилдүү колдоо: English, Spanish, French, German, Italian, and Japanese.
- Жогорку кубаттуулугу: Supports up to 200 users and 30,000 logs.
- Байланыш: Operates via LAN or 2.4GHz Wi-Fi.
- Verification Methods: Facial recognition, fingerprint, PIN, and IC cards.
3. Орнотуу нускамалары
Follow these steps to set up your NGTeco TC1-W time clock and integrate it with the NGTeco Office software.
3.1 Баштапкы түзмөктү туташтыруу
- Күйгүзүү: Connect the power adapter to the time clock and a power outlet. The device will power on automatically.
- Тармак туташуусу:
- Wi-Fi: On the device screen, navigate to network settings and connect to a 2.4GHz Wi-Fi network.
- LAN (Optional): Connect an Ethernet cable to the LAN port on the device and to your network router.
Figure 3.1: Quick Setup Overview.
3.2 NGTeco Office Software Setup
- Access Software: ачуу а web browser and navigate to the NGTeco Office portal (refer to the quick start guide for the exact URL). Alternatively, download the NGTeco Office mobile app.
- Эсеп түзүү: If you are a new user, create an administrator account.
- Түзмөк кошуу: Log in to your NGTeco Office account. Follow the on-screen prompts to add your TC1-W device by entering its serial number (SN), which can be found on the device's packaging or in its system information menu.
3.3 User Enrollment
After connecting the device and software, enroll employees for time tracking.
- Кызматкерлерди кошуу: In the NGTeco Office software/app, navigate to the "Employees" or "Users" section. Add each employee's details.
- Enroll Biometrics/Cards: For each employee, enroll their chosen verification method directly on the TC1-W device:
- Жүздү таануу: Follow the on-screen instructions to capture the employee's face.
- Манжа изи: Place the employee's finger on the scanner multiple times as prompted for accurate registration.
- IC картасы: Present the IC card to the device's card reader.
- PIN: Assign a unique PIN to the employee through the software, which they can then use on the device keypad.
- Assign Shifts: Configure work schedules and shifts for each employee within the NGTeco Office software.
4. Иштөө нускамалары
4.1 Employee Clock In/Out
Employees can clock in or out using their registered credentials:
- Жүздү таануу: Stand in front of the device's camera.
- Манжа изи: Place a registered finger on the fingerprint scanner.
- IC картасы: Tap the registered IC card on the card reader area.
- PIN: Enter the assigned PIN using the keypad and confirm.
The device will display a confirmation message upon successful punch.
4.2 Using the NGTeco Office Software/App
The NGTeco Office platform provides comprehensive tools for managing attendance.
Figure 4.1: NGTeco Office Web and Mobile Interface.
- Куралдар тактасы: View real-time attendance data, daily, weekly, and monthly summaries.
- Employee Management: Add, edit, or remove employees; manage their credentials and assigned shifts.
- Shift Management: Create and customize various shift types (fixed, flexible, night shifts) to match your business operations.
- Отчеттор: Generate detailed attendance reports, including work hours, overtime, and exceptions. Reports can be exported and scheduled for automatic delivery.
- Алыстан башкаруу: Monitor and manage attendance from any location with internet access.
Figure 4.2: Automated Report Generation in NGTeco Office.
4.3 Employee Mobile App (Premium Feature)
The optional employee mobile app provides additional functionalities for employees and administrators.
Figure 4.3: NGTeco Employee Mobile App Interface.
- GPS-Restricted Punch-In: Allows employees to clock in/out from designated locations.
- Personal Reports: Employees can view their own attendance records and work hours.
- Unlimited Employees: The premium app allows for an unlimited number of employees.
5. Техникалык тейлөө
- Тазалоо: Regularly wipe the device screen and fingerprint scanner with a soft, dry cloth. Avoid abrasive cleaners or liquids.
- Программалык камсыздоо жаңыртуулары: Ensure your NGTeco Office software and device firmware are kept up-to-date for optimal performance and security. Updates are typically managed through the NGTeco Office platform.
- Маалыматтын камдык көчүрмөсү: While data is stored on AWS cloud servers, it is good practice to regularly export and back up critical attendance reports.
- Экологиялык шарттар: Operate the device within recommended temperature and humidity ranges as specified in the product specifications to prevent damage.
6. Кыйынчылыктарды
| Көйгөй | Мүмкүн себеп | Чечим |
|---|---|---|
| Түзмөк күйбөй жатат. | Power adapter disconnected or faulty. | Check power connections. Ensure the adapter is securely plugged into the device and a working power outlet. |
| Wi-Fi'га туташуу мүмкүн эмес. | Туура эмес Wi-Fi сырсөзү, 5 ГГц тармак же алсыз сигнал. | Verify Wi-Fi password. Ensure you are connecting to a 2.4GHz network. Move the device closer to the router or check router settings. |
| Fingerprint/Face recognition failure. | Unclear scan, dirty sensor/camera, or unregistered biometric data. | Ensure the sensor/camera is clean. Re-enroll biometric data if issues persist. Ensure proper placement of finger or face. |
| Punches not syncing to cloud. | No internet connection or software configuration issue. | Check device's internet connection. Verify device registration and settings in NGTeco Office software. Data is stored offline and syncs when connection is restored. |
| Software reports are incorrect. | Incorrect shift settings or employee data. | Review and adjust shift schedules, employee assignments, and attendance rules within the NGTeco Office software. |
If you encounter issues not listed here or require further assistance, please contact NGTeco customer support.
7. Техникалык шарттар
| Өзгөчөлүк | Деталь |
|---|---|
| Модель номери | TC1-W |
| Продукциянын өлчөмдөрү | 2.76 x 1.5 x 7.09 дюйм |
| Элемент Салмагы | 2.05 фунт |
| Байланыш | 2.4GHz Wi-Fi, LAN |
| Колдонуучунун кубаттуулугу | 200 колдонуучуга чейин |
| Log Capacity | Up to 30,000 logs |
| Текшерүү ыкмалары | Facial Recognition, Fingerprint, PIN, IC Card |
| Булут кызматы | NGTeco Office (AWS U.S. servers) |
| Колдоого алынган тилдер | English, Spanish, French, German, Italian, Japanese |
| Батареялар | 1 стандарттуу эмес батарея (талап кылынат) |
8. Кепилдик жана колдоо
8.1 Продукциянын кепилдиги
The NGTeco TC1-W Time Clock comes with a 1 жылдык кепилдик сатып алынган күндөн тартып, өндүрүштүн кемчиликтерин жана нормалдуу колдонууда бузулууларды камтыйт. Кепилдик дооматтары үчүн сатып алганыңыздын далилин сактап коюңуз.
8.2 Техникалык колдоо
NGTeco provides өмүр бою техникалык колдоо for the TC1-W. Our support team is available to assist with setup, operation, and troubleshooting.
- Жеткиликтүүлүгү: Дүйшөмбүдөн жумага чейин, 6 AM 6 PM EST.
- Байланыш: Refer to the NGTeco official website or the quick start guide for contact information (phone, email, or online chat).
Figure 8.1: NGTeco Customer Support Services.
