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ADDER Technology is a global leader in the design and manufacture of advanced KVM (Keyboard, Video, Mouse) switches, audio/video extenders, and KVM over IP solutions. Their innovative products empower IT professionals to manage and control local, remote, and global IT networks securely and efficiently.

With a strong focus on high-performance remote access, ADDER's portfolio includes the renowned ADDERLink series, secure smart card readers, and ADDERView matrix switches. These devices are trusted worldwide by security agencies, financial institutions, and enterprise data centers for their enterprise-grade security, inherently low latency, and robust reliability.

• Where can I find the user manual for my ADDER KVM switch?

  User manuals, quick start guides, and full product documentation can be found directly on this page or by visiting the official ADDER Technology product support webсайт.

• How do I reset my ADDERLink Portal to factory defaults?

  Power on the dongle, then use a narrow implement like a paperclip to press and hold the recessed reset button for more than 15 seconds until the status indicators turn blue. Allow at least 30 seconds for the reset to fully complete.

• What are the default login credentials for ADDER networked products?

  Many factory-configured units use the default IP address 192.168.1.42, username "admin", and password "Admin00!". The default password for terminal mode on ADDERView Secure switches is "Adder123%". You will be required to change these upon first access.

• How do I contact ADDER technical support?

  You can reach technical support by emailing support@adder.com or by submitting a support ticket through the online contact form on the official ADDER webсайт.