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Aquafire Water Vapor Fireplaces

Aquafire is a pioneer and leading manufacturer of innovative water vapor electric fireplaces and inserts. Utilizing their patented 'Double Air-Vapor Flow' technology, Aquafire products create highly realistic, finely sculpted flame effects using only water vapor and LED lights, completely eliminating the heat and safety concerns of traditional fire features.

Available in a variety of sizes and formats, including the popular Aquafire Pro and Lite Series, these electric fireplaces offer incredible flexibility for both residential and commercial hearth design. Through robust features like integrated pumping systems, direct water plumb capabilities, and customizable flame colors, Aquafire delivers a sophisticated and customizable ambiance perfect for any modern setting.

• How do I fill my Aquafire water vapor fireplace?

  You can fill your fireplace manually using the integrated pump by connecting the fill tube and pressing the fill button, or by permanently direct-plumbing it to a 1/4" cold water line for automatic refilling.

• Why is my Aquafire remote control not working?

  First, check if the CR-2032 lithium battery is completely dead. If battery replacement does not solve the issue, re-sync the remote by pressing and holding the power button on the fireplace until it flashes, then press any button on the remote to pair them.

• Can I use reverse osmosis water in my Aquafire fireplace?

  No, reverse osmosis water is not recommended as it removes all minerals, which will greatly diminish the vapor flame effect. Moderately hard water (3.5 to 8.5 Grains Per Gallon) is ideal.

• How do I drain the water from my Aquafire insert?

  To drain the device, place a water bucket under the bottom of the device, remove the drain plug located on the bottom of the fireplace unit, and allow the water to completely drain out until empty.

• What does it mean if the power supply indicator light is red?

  A red light indicates that your power supply has been damaged somehow. You will need to contact Aquafire customer support for assistance and to request a replacement.