MOKiN Manuals & User Guides

MOKiN is a consumer electronics brand dedicated to enhancing the connectivity and productivity of modern workstations. Specializing in USB-C technology, MOKiN offers a wide array of peripherals such as multi-port docking stations, USB hubs, and high-speed GaN wall chargers. Their products are designed to bridge the gap between portable devices—like MacBooks, Windows laptops, and tablets—and the diverse range of external displays and accessories required for professional and creating environments.

Manufactured by C-Smartlink Information Technology Co., Ltd., MOKiN products emphasize reliability and broad compatibility. From 14-in-1 docking stations that support triple display outputs to compact travel chargers featuring the latest Power Delivery (PD) protocols, MOKiN aims to provide seamless data transfer and power solutions. The brand typically offers an 18-month warranty on its lineup, ensuring users receive long-term support for their connectivity needs.

• What is the warranty period for MOKiN products?

  MOKiN generally provides an 18-month warranty and lifetime technical support for their products, covering defects in material and workmanship under normal use.

• Does the MOKiN docking station support dual monitors for MacBook?

  On macOS, MOKiN docking stations typically support Mirror Mode (where external screens mirror the main display) due to OS limitations. True extended mode (MST) is generally supported on Windows systems, allowing for different content on multiple screens.

• What should I do if my MOKiN charger is not working?

  Ensure the charger is properly connected to a working outlet and the LED indicator is on. Check that your cable supports the required wattage (e.g., use a 5A E-marker cable for 100W charging). If issues persist, contact support@mokintech.com.

• How do I contact MOKiN customer support?

  You can reach MOKiN customer support via email at support@mokintech.com or through the contact form on their official website (mokinglobal.com).