NCP (National Comfort Products) manufactures specialized thru-the-wall heating and cooling systems, including heat pumps and condensing units for multi-family homes.
National Comfort Products (NCP) is a leading manufacturer of specialized heating and cooling equipment, primarily focused on the multi-family housing industry. A division of National Refrigeration and Air Conditioning Products, Inc., NCP is renowned for its innovative thru-the-wall condensing units, heat pumps, and Comfort Pack gas/electric packaged systems.
Designed to bypass the need for traditional outdoor pad units and long refrigerant lines, NCP products save space, reduce installation time, and protect equipment from outdoor vandalism. Their product lineup includes models engineered with modern refrigerants like R454B and R-32 to adhere to strict environmental standards, ensuring energy efficiency, lower operation costs, and reliable performance.
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NCP units are designed for thru-the-wall installation in an outside wall only. They should never be pad mounted, installed behind brick facades that impede airflow, or connected to intake/discharge ductwork.
You can register your unit's warranty by visiting the Warranty Registration page on the official National Comfort Products website, providing your model number, serial number, and installation details.
Modern NCP systems utilize environmentally friendly refrigerants such as R454B and R-32. Always check your specific unit's nameplate and installation manual to ensure compatibility with your indoor unit.
The model and serial number can be found on the data rating plate located on the outdoor condensing unit or heat pump. This information is needed for service and warranty registration.