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pTron is a rapidly growing Indian electronics manufacturer headquartered in Hyderabad, Andhra Pradesh. Launched as a brand owned by Palred Electronics Private Limited (a subsidiary of the publicly listed Palred Technologies Ltd), pTron focuses on delivering high-quality mobile accessories and lifestyle gadgets at accessible price points. Since its inception, the brand has made a significant impact on the online consumer electronics market in India, known particularly for its comprehensive range of audio products and smart wearables.

The company's product portfolio includes True Wireless Stereo (TWS) earbuds, Bluetooth neckbands, wired headphones, smartwatches, and portable speakers. pTron also manufactures charging accessories such as power banks, chargers, and cables. Designed with the youth demographic in mind, pTron products emphasize modern aesthetics, functionality, and value for money. The brand operates primarily through online channels and has sold millions of units, establishing itself as a key player in the budget electronics segment.

• How do I reset my pTron earbuds if one side is not working?

  Place both earbuds into the charging case and close the lid. Wait a few seconds, then remove both earbuds simultaneously together. Wait until the left and right earbuds pair with each other (often indicated by LED patterns) before connecting to your phone via Bluetooth.

• How do I claim a warranty for my pTron product?

  Warranty claims require mandatory product registration. Visit the pTron product registration page to register your device, then check the 'Repair & Service Warranty' page on their official website for claim procedures.

• What type of charger should I use for pTron devices?

  It is strongly recommended to use a standard DC 5V/1A charger and the USB cable included in the package. Using high-voltage or fast chargers may damage the battery and void the warranty.

• Is my pTron product waterproof?

  Many pTron audio products come with IPX4 or similar water resistance ratings, which protect against sweat and light splashes. However, they are typically not fully waterproof and should not be submerged in water.

• Why is my pTron device not turning on?

  Ensure the device is fully charged before use. For vacuum cleaners or speakers, check that the power switch is in the ON position. If the battery was completely drained, leave it plugged in for a while before attempting to turn it on.