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ZOOZ is a consumer electronics brand dedicated to creating high-quality, user-friendly smart home devices powered by Z-Wave technology. Known for their active engagement with the home automation community, ZOOZ designs products that address real-world needs, featuring advanced firmware settings and the latest connectivity standards such as the Z-Wave 800 Series with Long Range capability. Their product lineup ranges from versatile light switches and dimmers to dry contact relays, water valves, and multi-sensors, all engineered to work reliably with major hubs like SmartThings, Hubitat, Home Assistant, and the Z-Box Hub.

Unlike many smart home manufacturers that rely heavily on cloud services, ZOOZ emphasizes local control and privacy, ensuring faster response times and secure operation. The brand focuses on compatibility and customization, offering "smart" solutions that can sit behind traditional wall switches or integrate into complex automation rules. With a commitment to transparency and support, ZOOZ provides detailed documentation and regular firmware updates to keep their devices optimized for the modern smart home.

• How do I exclude or unpair my ZOOZ device from the hub?

  Bring the device within direct range of your Z-Wave hub and put the hub into exclusion mode. Then, tap the Z-Wave button on the device 3 times quickly. The LED indicator usually confirms exclusion by turning green or flashing, depending on the model.

• How can I factory reset my ZOOZ device?

  If your controller is missing or inoperable, you can reset most ZOOZ devices manually. Typically, this involves clicking the Z-Wave button once and then pressing and holding it for 15-20 seconds. The LED will flash and then turn solid red to confirm the reset. Check your specific model's manual for precise steps.

• What hubs are compatible with ZOOZ devices?

  ZOOZ devices are Z-Wave certified and work with most compliant Z-Wave hubs, including SmartThings, Hubitat, Home Assistant (Z-Wave JS), and the dedicated Z-Box Hub. Some advanced parameters may require custom drivers or edge drivers depending on the platform.

• Can I use ZOOZ switches with my existing faceplates?

  Yes, most ZOOZ in-wall switches and dimmers are designed to fit standard North American wall boxes and work with standard decorator-style faceplates.

• What is Z-Wave Long Range (LR) on 800 Series devices?

  Z-Wave Long Range is a feature available on ZOOZ 800 Series devices that allows for a direct wireless range of up to 1300 feet (line of sight) without the need for mesh repeaters, provided your hub also supports Z-Wave Long Range.