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HIKMICRO is a global leader in the design and manufacture of thermal imaging equipment and solutions. Specializing in SoC and MEMS technology, the company provides a wide range of thermal detectors, cores, modules, and cameras tailored for both outdoor enthusiasts and industrial professionals.

The brand's product lineup includes advanced thermal monoculars and binoculars for hunting and wildlife observation, as well as compact thermal sensors for smartphones used in HVAC inspection and home maintenance. HIKMICRO also offers robust industrial thermography cameras for predictive maintenance and leakage detection. Serving customers in over 100 countries, HIKMICRO combines innovation with reliability to deliver superior vision technology.

• What app do I need for my HIKMICRO thermal camera?

  For industrial and smartphone series cameras (like Mini2), use the 'HIKMICRO Viewer' app. For outdoor series (like LYNX or FALCON), use the 'HIKMICRO Sight' app. Check your device manual for the specific recommendation.

• How do I connect the thermal camera to my Android phone?

  Connect the device via the USB-C port. Ensure that the OTG (On-The-Go) function is enabled in your Android phone's settings to allow the device to be recognized by the app.

• What does image calibration (FFC) do?

  Flat Field Correction (FFC) or calibration resets the thermal sensor to improve image quality and uniformity. Most HIKMICRO devices perform this automatically, but it can often be triggered manually via a button or in the app menu if the image appears grainy.

• Where can I find HIKMICRO firmware updates?

  Firmware updates can be found in the Download Center on the official HIKMICRO website or directly through the HIKMICRO Viewer/Sight app when the device is connected.

• Why is my thermal image frozen?

  A brief freeze is normal during the automatic calibration process (FFC), which is accompanied by a clicking sound. If the freeze persists, try restarting the device.