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j5create is a dynamic computer peripheral brand operating under Kaijet Technology International Corporation. Founded in 2010 and headquartered in Kennesaw, Georgia, the company is dedicated to simplifying computing tasks through innovative and professional designs. j5create specializes in high-performance USB connectivity solutions, including docking stations, multi-monitor display adapters, and wormhole switches that bridge the gap between different operating systems like Windows and macOS.

With a mission to provide a more pleasant computer experience, j5create utilizes the latest technology to solve complex connectivity problems. Their product lineup extends to wireless display adapters (ScreenCast), webcams, and charging accessories, serving both individual consumers and enterprise clients. Known for its build quality and cross-platform compatibility, j5create ensures seamless integration for users looking to expand the capabilities of their laptops and mobile devices.

• How do I pair my j5create ScreenCast transmitter (TX) with the receiver (RX)?

  Press and hold the reset button on the receiver for 2 seconds until the screen shows pairing mode. Then, press the button on the transmitter until it displays 'Ready to Pair' or 'Pairing'.

• What should I do if my display remains black when using a j5create adapter?

  The display port may not be supplying enough power. Try plugging the USB power cord of the adapter into a dedicated USB power adapter connected to a wall outlet.

• How do I stop or restart screen mirroring?

  For most j5create wireless transmitters, simply press the button on the TX unit once to stop mirroring, and press it again to restart.

• What is the warranty period for j5create products?

  j5create typically offers a limited 1-year or 2-year warranty depending on the specific product model. Check the user manual or the official website warranty page for details.

• How can I contact j5create technical support?

  You can reach technical support by emailing service@j5create.com or calling 888-689-4088 (US).