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Nulea is a consumer electronics brand specializing in ergonomic office peripherals. Owned by Shenzhen Hangshi Technology Co., Ltd, the company focuses on designing products that reduce wrist strain and fatigue during extended computer use.

The Nulea product lineup includes ergonomic split keyboards, vertical mice, trackball mice, and numeric keypads, often featuring multi-device connectivity via Bluetooth and 2.4GHz wireless receivers. Aiming to provide comfortable and affordable solutions for modern professionals, Nulea products are compatible with major operating systems including Windows, macOS, and Chrome OS.

• How do I fix Bluetooth connection issues with my Nulea keyboard or mouse?

  First, ensure your device is fully charged. If the connection fails, remove the device from your computer's Bluetooth settings and re-pair it. Check that you are pairing on the correct channel (e.g., BT1 or BT2) and move away from other sources of wireless interference.

• Why is my Nulea trackball or mouse cursor moving slowly?

  This may be due to a low battery or current DPI settings. Recharge or replace the battery. Use the DPI button to cycle through sensitivity levels (often indicated by LED flashes). For trackballs, remove and clean the ball and sensors with a soft cloth.

• Is my Nulea device compatible with macOS?

  Yes, most Nulea keyboards and mice are compatible with macOS. For keyboards, you may need to switch the operating system mode (often via a key combination like Fn+A or Fn+S) to ensure media keys function correctly.

• What is the warranty period for Nulea products?

  Nulea typically offers a 12-month warranty on its products. It is recommended to register your product on the official website shortly after purchase to ensure coverage.

• How do I wake my Nulea wireless mouse from sleep mode?

  Press any button or scroll the wheel/trackball. If it does not wake, ensure the power switch is in the 'ON' position and the battery has charge.